UserTesting reviews about "pay"

53% positive business outlook

Reviews by job title

52 reviews
5.0
Dec 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Strong culture and pay. Lots of smart and passionate people. Great management and leadership.

Cons

Ups and downs of working in tech can be wild.

4.0
Sep 24, 2022

UserTesting experience

Recommend
CEO approval
Business Outlook

Pros

Very good pay considering the easily attainable job position, you set your own hours and work is remote.

Cons

It's difficult to get consistent work, one week might give you around five hours of work, another just one. It varies very heavily on your location and random experiences from your past

2.0
Mar 1, 2023

Terrible Pay

Recommend
CEO approval
Business Outlook

Pros

Work life balance can be good

Cons

Terrible pay, bad managers. Toxic office politics

1.0
Mar 10, 2023

Run very far

Recommend
CEO approval
Business Outlook

Pros

You'll meet a ton of amazing professionals. You will be paid (below market value), still paid though. Join an ERG Be sure to get your experience and then get our before you get put out.

Cons

Leadership is never on the same page. No two managers, directors, VP's, or C-Levels are ever on the same page. Leadership will remind you that you are just one of many contributions to their paycheck. The pay is low compared to other companies in the B2B SaaS space - do with that what you will. Benefits are fairly decent, I cannot complain. Layoff central. Restructuring every 3-5 months is insane. The CEO seems to know what he is doing though (I say this very loosely). There are ism's present; favoritism, sexism, a sprinkle of racism. The environment can seem a bit juvenile and clique-y, as mentioned in a previous review. If work culture means a lot to you, do not join this company. This is a 'sip the Koolaid' environment. They do not practice the kindness and empathy they so preach. Gossip runs rampant and returns back in timely fashion. Diversity has an actual meaning, and not the one the CEO mentioned 'hiring those from other countries'. Hardly seen the diversity AND inclusion mentioned on the career page or at the all hands meetings. In all, you will be overworked, overwhelmed, and underpaid. Please take heed to the details of each honest review. All the best to those who accept employment, perhaps your experience will be better than ours.

2.0
Nov 1, 2022

Anonymous

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good base pay Culture is decent overall but has been changing since a recent acquisition Good product

Cons

Management is not transparent A lot of things were promised during the interview process but as time went on true colors started to show. Several moving parts and processes. Pretty throw stuff at the wall and see when sticks. Leadership lacks. No diversity for a specific race (I won’t say)

4.0
Dec 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Great people. Fantastic culture. Unlimited pto and accommodating Managers.

Cons

Poor pay. Below market rate.

1.0
Feb 24, 2023

Merger

Recommend
CEO approval
Business Outlook

Pros

- Pay is good. - Work culture used to be good. - Used to be relaxed. - Very flexible working from home policy.

Cons

- Company is being merged with UserTesting. Resulting in redundancies 👍 - New CEO cares more about numbers than people. - Making up to 94 UK employees redunant in the middle of a period of massive inflation, cost of living criss and potentally an upcoming recession. - Every single manager from the UserZoom side has either been demoted or fired. Very clear that this is UserTesting taking over and NOT a merger.

Viewing 7 - 9 of 52 Reviews

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