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      UserTesting

      Engaged Employer

      UserTesting reviews about "pay"

      53% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      52 reviews
      5.0
      Jun 1, 2026

      Great flexibility and supportive culture, fair pay

      Panel support associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      UserTesting is a great place to work, offering complete flexibility, a positive and supportive work environment, and an amazing team of employees. The culture encourages collaboration, growth, and work-life balance, making it an enjoyable and rewarding place to be.

      Cons

      The compensation is competitive and generally in line with industry standards. While it may not be the highest in the market, it is fair and comparable to what many other companies offer for similar roles.

      avatar
      UserTesting Response
      3w
      Thank you so much for sharing this! 🙏 It's wonderful to hear that the flexibility, collaborative culture, and the team have made such a positive impact on your experience. Building an environment where people can grow, collaborate, and thrive is something we care deeply about, so it's incredibly rewarding to hear that it's coming through. We're lucky to have you with us and will keep working hard to make UserTesting a place people love to be.
      4.0
      Oct 24, 2024

      Might be getting better

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There’s been loads of change and it will probably continue because of the recent leadership changes but things are starting to move in the right direction after 2 years of chaos and questions. The new leadership are very different to the old and seem to be putting the right things in place. The customer base is brilliant and includes big and exciting brands People, old and new, want the best and the vast majority have the best intentions in mind If you’re good, there’s great opportunity to develop Benefits and pay are alright and just above average from what I’ve seen Hybrid and remote working works really well for the business

      Cons

      The new leadership aren’t listeners. They’re telling and not taking much feedback. It will get results but doesn’t give any feeling of ‘in it together’. This might change. There’s not much clarity on who the top team are with different reporting lines and various new titles

      5.0
      Feb 19, 2024

      Great

      Tester
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay, tons of work.

      Cons

      Does not allow minimal use of vpn

      1.0
      Feb 13, 2026

      Success is coming, but some people spoil the journey

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great office locations and great sense of ‘in it together’ between most people Good internal systems. We’re all on MacBooks and have good software Pay is good and benefits competitive (at least in the US) Lots of travel opportunity for a lot of us

      Cons

      CEO is good but not all the exec team have the same respect, one exec specifically. She has made some big changes which haven’t gone down well. In sales, we have little time for internal support teams but even less with the way some of them are run. CTO and CFO are both leaving at the same time. CFO was great by all accounts and well respected. His departure seems to be a vote against the res of the exec team. There’s often a lot of hiring of friends from the c-suite which has benefits but it’s happened too much and means that some people are so protected they can do whatever they want, morals aside. Some execs have fired their direct reports and hired only people they know so some of my colleagues can’t see progression. Finance is probably the only exception. It’s a company of change. It will be financially successful, but it would be nice to enjoy the journey with a leadership we can trust and support. It’s close but a few people spoil it and people know they will be cut for speaking out.

      3.0
      Mar 2, 2024

      Good people, questionable leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers were great Pay was pretty good

      Cons

      Leadership made very questionable decisions

      3.0
      Mar 20, 2025

      Private Equity Vibes

      Engineering manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very nice colleagues, modern technology, stable pay, some benefit perks.

      Cons

      Ever since being privatized by Thoma Bravo and the merger, there are a lot of inefficiencies in planning, constant pressure to deliver more faster, overhead of meetings, loss of morale, constant reorganizations, feeling of scarcity.

      Viewing 1 - 3 of 52 Reviews
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