UserTesting reviews about "pay"

53% positive business outlook

Reviews by job title

52 reviews
1.0
Dec 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Managers being transparent telling you that you won't get a higher salary in this company

Cons

Before the merger it was already not so good, but after it everything is going all the way downhill! I was sold "high growth opportunities" when I joined, and to this day I haven't received a single salary raise, just fake promises of growth which will never come true They burnout the hardworking employees for nothing as reward, hard cases of favoritism as others already mentioned here, and also you will be judged if you say your opinion publicly when the company takes some of their useless decissions Lots of useless staff and high dependencies, also you will have to assist to lots of useless meetings where you don't even need to say a single word, even if you have a plain role like security engineer, dev or anything really Whether you have to work with code or infra, good luck trying to untangle that spaghetti plate, even worse if you are in a technical role in security, where you are expected to do and know every kind of stuff in that mess for the lowest salary ever for a technical security role and be in charge when there's a complex incident that needs to be solved They will also try to sell you "diversity, equality" and the whole rest of HR wonderful words, but when it comes to conditions, they change a lot depending on where you work from The only reward you will get for doing a nice job will be a pat on the back by your manager The conditions reality working from Spain is SUPER POOR, in security you are expected to have lots of knowledge from devops to dev and finally security, but then you see how you are getting paid 35k a year, while you can even check every other plain dev salary submit in here or in userzooms glassdoor exceeding that salary around +10k, and any other smaller companies offer you at least 50k for a similar position, its just a shame and laughing at the employee really that you can't find a lower paying position in any other company for a security role Also if you tell your manager about your salary, they will tell you "it's a nice salary and if you wan't more, then you won't find it in this company" Add to that the general burnout feeling of the rest of employees, it's just really SAD seeing how employees smile and act funny in public, but will say how they are doing lots of work trying to remake a poor product deemed to sink in a record time for no reward or decent salary when they allow an anonymous chat in company wide meetings (that's the reason why they don't allow the anonymous chat anymore or skip the true questions :) ) There were also literal braind**d employees that cheered the CEO when he was announcing the layoffs for being "transparent", that's the kind of level of brainwashing this company tries to do to its employees It's hard staying in a good mood while working for this company even if you try to, trust me Cheers to the employees who got the chance to join a better company, and also those who are still here but stand to their values and face against the company decissions and policies when they degrade the employees conditions and compensation In general, best advice is leaving as soon as you can to get paid decently for your work in another company, you will find lots of similar comments here

4.0
Mar 24, 2023
Recommend
CEO approval
Business Outlook

Pros

-Great Pay & compensation -Team oriented management

Cons

-Black box of a future product roadmap -Moving targets, expectations aren't well defined and change frequently

2.0
Jul 9, 2023
Recommend
CEO approval
Business Outlook

Pros

- Good base pay - Work from home

Cons

- Targets unachievable for most Sales - Chaotic leadership team in the EU with no guidance or market strategy, just do more and try to get your number is the best idea they come up with. - There is no supportive culture, and since the merger, that only worsened - Layoffs are poorly handled and also hitting the wrong people

1.0
Jun 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Can always work from home, very chill and relaxing environment. Can always take time off work if you have kids. Flexible time off policy.

Cons

CEO lies to us. Extremely low pay, benefits get worse every year. HR is incompetent and not really willing to help. Not much diversity as management is mostly white men. In engineering the only way to get promoted is if you are friends with management as racist and misogynist coworkers always seem to get promoted. Post merger is causing a ton of stress with strict deadlines. You never really know what the CTO is doing or has done, he shows up to meetings unprepared and just wings presentations.

1.0
Oct 9, 2023

Too many "assumptions"

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits, some good employees to work with - those that are left.

Cons

Poor leadership, culture, toxic work environment and work-home balance. The combination of UserTesting and UserZoom has been one big mess to say the least - no plans and so many rushed and botched projects to bring the two companies together - tools, software, systems, products.

2.0
Oct 6, 2023

Used to be great

Recommend
CEO approval
Business Outlook

Pros

Benefits and Pay were above average

Cons

We were bought out by PE and merged with main competitor. It's been a cluster since then, no direction and really tough going. I'd wait until they get things more organized. UT used to be a great culture, but has changed drastically.

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