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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.6

      64% would recommend to a friend

      (355 total reviews)
      avatar

      Eric Johnson

      70% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      UserTesting has an employee rating of 3.6 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      355 reviews
      1.0
      Mar 13, 2021

      A long way to go

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wage is ok but if you have a good mindset to sustain the rest

      Cons

      Everything apart from wage is an opportunity to improve, from management to the doubtful way they promote people, HR really lacks processes and experience and they are not comfortable with non spanish speakers at all. Besides the fact that you need to know the right person to grow in the company or you accept being promoted for the same exact salary or with no contract changes..

      5.0
      Oct 9, 2018

      Good and familiar company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Familiar company, nice and smart coworkers and good working methodology.

      Cons

      In my opinion there's no cons. The only thing is that maybe is not the place to be rich. Salaries are OK and in terms of work/life balance are more than correct.

      5.0
      Jul 4, 2026

      Meaningful mission, talented people, and opportunities to improve alignment

      Vp of engineering
      Recommend
      CEO approval
      Business Outlook

      Pros

      UserTesting has a strong mission, an amazing product, talented people, and a customer-focused culture. I have had the opportunity to work with many committed colleagues over the years, including through the UserZoom integration and others, and the company continues to operate in a meaningful product category.

      Cons

      Like many companies that have grown, merged, and evolved, there have been periods of change that created complexity, shifting priorities, and organizational friction. Communication and alignment across teams and orgs can sometimes be improved.

      Viewing 7 - 9 of 355 Reviews
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      ReviewsUserTesting reviews

      Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.