UserTesting reviews

3.6

64% would recommend to a friend

(355 total reviews)
avatar

Eric Johnson

70% approve of CEO

72% positive business outlook

UserTesting has an employee rating of 3.6 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

355 reviews
5.0
Jan 29, 2020
Recommend
CEO approval
Business Outlook

Pros

Open and honest, collaborative culture, fun. Bringing ideas and another POV to the conversation is respected and appreciated. Clients truly love what we sell, and benefit from using our software. The company and industry are growing fast.

Cons

Thankfully, nothing really to report at this time

5.0
Dec 10, 2019
Recommend
CEO approval
Business Outlook

Pros

UserZoom has a huge opportunity in the UX space, and there is a vision, leadership, and technology to support it. The business opportunity is there. And the leadership is staying focused on meeting it. My colleagues are collaborative and good-humored. I genuinely enjoy their company. The leadership is very responsive to input, and you can have a real impact on plans to achieve company goals. You also can take ownership of your work; I never feel micromanaged, but also feel supported when needed.

Cons

Need more operational/admin support. There is a lot of talent here, but insufficient investment in support or entry-level staff. Antiquated approach to PTO.

Viewing 334 - 336 of 355 Reviews

Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.