Is Mapfre a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Mapfre have rated their employer with 4.0 out of 5 stars in 17 Glassdoor reviews. This is a higher than average score with the overall rating of Mapfre employees being 3.7 out of 5 stars. Search open Customer Service (CSR) Jobs at Mapfre now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Mapfre .

Does Mapfre pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Mapfre with 4.4 out of 5 stars based on 17 anonymously submitted employee reviews. This is 20% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Mapfre.

How happy are Customer Service (CSR) professionals working at Mapfre?

71% of Customer Service (CSR) employees at Mapfre would recommend their employer to a friend. This rating has increased by 8% in the past 12 months. Customer Service (CSR) professionals have also rated Mapfre with a 4.1 rating for work-life-balance, 4.9 rating for diversity and inclusion, 4.4 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at Mapfre?

Atendente De Call Center (41) , Analista (32) , Agente Comercial (23) , Analista Júnior (23) , Atendente (20) , Assessor Comercial (18) , Assistente Administrativo (18) , Assistente Comercial (17) , Claims Adjuster (17) , Analista Pleno (16) , Becario (16) , Gerente (16) , Gerente Comercial (16) , Becario En Prácticas (15) , Assistance Coordinator (14)

What are the pros of working at Mapfre according to real employee reviews?

"Good benefits and good work" ((in 29 reviews)); "great people working there and made friends for life." ((in 24 reviews)); "The team were great and we got on well" ((in 9 reviews)); "Team values great manager and colleagues to work with." ((in 9 reviews)); "F, PTO TIME, Your work peers are feeling same way as you." ((in 6 reviews))

What are the cons of working at Mapfre according to real employee reviews?

"low pay compared to industry." ((in 18 reviews)); "Poor management and minimal job prospects" ((in 16 reviews)); "Some managers were actually bad people, the atmosphere was an unhappy one as a result." ((in 7 reviews)); "no training" ((in 7 reviews)); "Getting calls day in and day out getting calls from people screaming, swearing, and complaining about how much they hate me and the company; and I rarely get backed up by supervisor or manager" ((in 5 reviews))

Mapfre Customer Service (CSR) reviews

Item: Mapfre
Rating: 2
Author: Current employee - Customer Service Representative

4.0

71% would recommend to a friend

(17 total reviews)

Antonio Huertas

99% approve of CEO

98% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (17 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service (CSR) employees have rated Mapfre with 4.0 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Mapfre is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Seguros industry (3.6 stars).

Reviews by job title

17 reviews

2.0

Dec 26, 2016

Columbus OH will no go nowhere! Power sits in Webster MA

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits starting the 1st Day

Cons

The Webster, MA location former Commerce was bought by Mapfre . OH Location is the Orphan and has not much to say. Powerhouse and Control sits in Webster MA. Who are you kidding???

2.0

Apr 27, 2016

Like a hamster on a wheel.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Low stress, generous vacation, free coffee,nice building, good landscaping, easy work.

Cons

Zero room for growth, under utilize employees, your spirit will get broken and you will find yourself rotting away at your desk. If you are not Spanish you are not going to get promoted.

Viewing 16 - 17 of 17 Reviews

Top companies for "Compensation and Benefits" near you

AXA

3.7★Compensation & Benefits

EMPLOYERS

3.6★Compensation & Benefits

AXA Partners

3.5★Compensation & Benefits

BNP Paribas Cardif

3.9★Compensation & Benefits

Jobs at Mapfre

Comercial de ventas en oficina

View all Customer Service (CSR) Jobs

Mapfre

Mapfre Customer Service (CSR) reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Columbus OH will no go nowhere! Power sits in Webster MA

Like a hamster on a wheel.

Top companies for "Compensation and Benefits" near you

Jobs at Mapfre

Mapfre reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Jobs at Mapfre

Mapfre reviews FAQs