Question 1

Is Mapfre a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at Mapfre have rated their employer with 4.0 out of 5 stars in 17 Glassdoor reviews. This is a higher than average score with the overall rating of Mapfre employees being 3.7 out of 5 stars. Search open Customer Service (CSR) Jobs at Mapfre now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Mapfre.

Question 2

Does Mapfre pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at Mapfre with 4.4 out of 5 stars based on 17 anonymously submitted employee reviews. This is 20% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Mapfre.

Question 3

How happy are Customer Service (CSR) professionals working at Mapfre?

Accepted Answer

71% of Customer Service (CSR) employees at Mapfre would recommend their employer to a friend. This rating has increased by 8% in the past 12 months. Customer Service (CSR) professionals have also rated Mapfre with a 4.1 rating for work-life-balance, 4.9 rating for diversity and inclusion, 4.4 rating for culture and values and 3.4 rating for career opportunities.

Question 4

What are the top reviewed jobs at Mapfre?

Accepted Answer

Atendente De Call Center (41), Analista (32), Agente Comercial (23), Analista Júnior (23), Atendente (20), Assessor Comercial (18), Assistente Administrativo (18), Assistente Comercial (17), Claims Adjuster (17), Analista Pleno (16), Becario (16), Gerente (16), Gerente Comercial (16), Becario En Prácticas (15), Assistance Coordinator (14)

Question 5

What are the pros of working at Mapfre according to real employee reviews?

Accepted Answer

"Good benefits and good work" ((in 31 reviews)); "great people working there and made friends for life." ((in 23 reviews)); "Team values great manager and colleagues to work with." ((in 9 reviews)); "The team were great and we got on well" ((in 8 reviews)); "Good working environment" ((in 7 reviews))

Question 6

What are the cons of working at Mapfre according to real employee reviews?

Accepted Answer

"low pay compared to industry." ((in 17 reviews)); "Poor management and minimal job prospects" ((in 15 reviews)); "no training" ((in 10 reviews)); "Some managers were actually bad people, the atmosphere was an unhappy one as a result." ((in 8 reviews)); "Getting calls day in and day out getting calls from people screaming, swearing, and complaining about how much they hate me and the company; and I rarely get backed up by supervisor or manager" ((in 6 reviews))

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