Does UserTesting pay their employees well?

According to anonymously submitted Glassdoor reviews, UserTesting employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at UserTesting. This rating has been stable over the past 12 months.

How satisfied are employees working at UserTesting?

64% of UserTesting employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UserTesting 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at UserTesting?

Tester (67) , Sales (34) , Software Engineer (19) , Account Executive (16) , Senior Software Engineer (14) , User Experience Researcher (14) , Sales Development Representative (SDR) (12) , User Tester (12) , Customer Success Manager (10) , Account Manager (9) , Software Tester (9) , Business Development Representative (BDR) (8) , Product Manager (7) , SDR (7) , BDR (6)

What are the pros of working at UserTesting according to real employee reviews?

"Some of the people are great and very talented." ((in 91 reviews)); "UserTesting has a great culture" ((in 78 reviews)); "Great benefits such as:" ((in 38 reviews)); "Good pay to work ratio" ((in 28 reviews)); "Flexible working hours, work from home" ((in 22 reviews))

What are the cons of working at UserTesting according to real employee reviews?

"Management is poor and inexperienced" ((in 23 reviews)); "Horrible senior leadership/ lack of leadership." ((in 19 reviews)); "Constant layoffs within the past year." ((in 14 reviews)); "Very fast growing scale up so inevitable there is a lot of change, not always the best communication and teething issues when changes are made." ((in 9 reviews)); "Upper management is not interested in any critical feedback." ((in 8 reviews))

What are employees saying about UserTesting layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UserTesting layoffs and their outlook for job security at UserTesting in 2026.

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UserTesting

UserTesting reviews

3.6

64% would recommend to a friend

(355 total reviews)

Eric Johnson

70% approve of CEO

72% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

UserTesting has an employee rating of 3.6 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

355 reviews

5.0

Oct 28, 2022

Would work there again

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- Fantastic Ruby shop - Very talented people - Superb culture - Well managed - Perks/benefits/equipment all 10/10

Cons

Why did I leave again 🤔?

5.0

Oct 26, 2022

Goo to work there

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Lots of professionals and very kind people

Cons

None of that I know

5.0

Oct 11, 2022

Great

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

Love it. Great company to work at

Cons

None that I can think of

Viewing 292 - 294 of 355 Reviews

Jobs at UserTesting

Partner Sales Director

Estados Unidos

View job

Strategic Accounts Director

Remote

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Director, Segment Marketing