UserTesting reviews

3.6

64% would recommend to a friend

(355 total reviews)
avatar

Eric Johnson

70% approve of CEO

72% positive business outlook

UserTesting has an employee rating of 3.6 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

355 reviews
2.0
Aug 8, 2024

Too many changes

Recommend
CEO approval
Business Outlook

Pros

The people are great to work with.

Cons

Changes happen weekly, they are still trying to figure out what they are doing. Very male-driven org.

2.0
May 31, 2023

Don't expect any support

Recommend
CEO approval
Business Outlook

Pros

Flexible work conditions, decent comm plan

Cons

Managers aren't helpful and only interested in numbers, not helping reps improve. Data is a mess, culture is really toxic and negative. Merger has been handled very poorly with very little communication leading to confusion. Very high turnover of staff. Targets are way too high, business hasn't invested to support reps achieve

Viewing 73 - 75 of 355 Reviews

Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.