UserTesting reviews

Lack of vision for overall company in the UX field. Usertesting is very reactive to what customers need, they are interested in providing answers to their clients and being a means to an end. This isn't research in the true sense. and it's limiting for employees who want to do more. The compensation is inadequate for the job duties and location. Combine this with inexperienced managers who aren't able to utilize their talent, make the work load inconsistent, and pass their stress to their employees.

Do not consider working here — not even as a last resort. The environment is toxic, and everyone is in survival mode. Sales leadership is a mix of inexperience, ego, and delusion. There’s no real strategy — just chaotic reactions and empty slogans. Don’t count on earning commission; the comp plan is one of the worst I’ve encountered, designed more to protect the company than reward the team. Morale is at rock bottom. Collaboration is nonexistent — it’s every person for themselves. After multiple rounds of layoffs, the few who remain are just going through the motions. It wasn’t always like this. Pre-merger, the culture had promise. But once the private equity circus took over, everything went downhill fast.