UserTesting reviews

3.6

64% would recommend to a friend

(355 total reviews)
avatar

Eric Johnson

70% approve of CEO

72% positive business outlook

UserTesting has an employee rating of 3.6 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

355 reviews
1.0
Jan 25, 2024

Terrible company

Recommend
CEO approval
Business Outlook

Pros

Some of my colleagues genuinely care. But most of the top talent has left.

Cons

Horrible senior leadership/ lack of leadership. No integrity. Bad culture. Unmotivated colleagues. Two rounds of layoff and multiple layoffs in past year. Uninformed decisions being made.

2.0
Dec 13, 2023

Wouldn't recommend

Recommend
CEO approval
Business Outlook

Pros

Salary is good, commission structure is better than average. Great product. Good people for the most part.

Cons

Extreme pressure to hit targets. They celebrate employees with MULTIPLE HR cases against them, extreme cases of favouritism verging on misogyny at times, constant stress that you'll get sacked in another cut.

Viewing 55 - 57 of 355 Reviews

Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.