UserTesting reviews

3.6

64% would recommend to a friend

(355 total reviews)
avatar

Eric Johnson

70% approve of CEO

72% positive business outlook

UserTesting has an employee rating of 3.6 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

355 reviews
5.0
Sep 1, 2015
Recommend
CEO approval
Business Outlook

Pros

UserTesting is making its mark! We are well known and used by some of the world's most well known brands and some that you've never heard of, but will. Our new mobile products are groundbreaking and it's super exciting to be a part of the team that is breaking this new ground. In many ways, we act like a start up. In other ways, we act like a company that's been around for 7 years - because we have. That's often a nice balance. Speaking of balance - the work life balance here is amazing. There are so many clubs, sports teams and fun activities ~ gaming clubs (both console and board) book club, LGTB club, culture club, ultimate Frisbee, softball, soccer, happy hours, and so much more. The founders and senior executives know what they're doing. They're not 20 somethings trying to run a company with no experience. They are humble, nice and (seriously) know all 200+ employees by name.

Cons

If you get motion sickness on roller coasters, you won't enjoy this ride. We are fast, agile, and rapidly expanding. Some days, you'll feel like you went up-side-down a couple times. If you enjoy the adrenaline rush of that type of excitement, you'll love it here.

5.0
Jul 10, 2015

Friendly, Happy Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love how positive and accommodating the team at UserTesting is. I feel like my manager and the executive team are great at asking for feedback and ideas and reacting quickly when there is something they can fix. I also feel like as a whole UserTesting is great at listening to customers and designing around their needs. I feel like I am working at a company who's vision and goals are important. I like the fact that we get to help a lot of big-name clients improve the usability of their apps and websites.

Cons

I sometimes feel like we are pretty resource-contained. There are some ideas that never get worked on because we don't have enough engineers.

Viewing 334 - 336 of 355 Reviews

Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.