ADP Customer Service (CSR) reviews

3.3

46% would recommend to a friend

(378 total reviews)
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Maria Black

49% approve of CEO

50% positive business outlook

Customer Service (CSR) employees have rated ADP with 3.3 out of 5 stars, based on 378 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

378 reviews
3.0
Nov 10, 2025

misery

Recommend
CEO approval
Business Outlook

Pros

dynamic, open, flexible, sometimes nice atmosphere,

Cons

Bad attitude and unfriendly atmosphere

5.0
Oct 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Big culture, great door opening to future roles.

Cons

Grind role at times, slow product adoption

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ADP Response
6mo
Thank you for the great rating and for sharing your ADP experience with us on Glassdoor!
1.0
Oct 26, 2025

Horrible

Recommend
CEO approval
Business Outlook

Pros

Benefits and treatment are good

Cons

Don’t recommended at all bad

Viewing 10 - 12 of 378 Reviews

Glassdoor has 24,858 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.