5.0
Mar 4, 2025
Recommend
CEO approval
Business Outlook
Pros
Thankful for the new leadership, they are transparent and very straightforward. The old leadership had run the company down over many years, mishandling the integration of UserTesting and UserZoom, and making promises to customers they could not keep. Accountability was low and they never told us what was really going on so when people were made redundant or costs were cut it was a surprise. Now it seems that trend is reversing and the transparency is very appreciated. It feels as though we are finally in safe hands.
Cons
It’s been a little chaotic over the last few years and that can add to stress and anxiety.