Tripadvisor reviews

3.5

51% would recommend to a friend

(1,366 total reviews)
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Matt Goldberg

25% approve of CEO

22% positive business outlook

Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,366 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews
3.0
May 16, 2018

Fun but misguided

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- free food - free medical - dog friendly - no dress code - AMAZING coworkers - ok parties...they used to be better tbh - fantastic office space generally, if you're fresh out of college, it's a great place to start your career. But if you get tired of doing the same thing without new challenges and want to grow your career, this is not the place for you. Basically it's just a great (read: easy and fun) stepping stone on your resume to help get you to the next bigger and better thing.

Cons

- no such thing as transparency, even though it's everyone's favorite buzzword. everyone has their own agenda and the sales reps pay the price - no opportunities to grow; they rather you leave and learn elsewhere then hope you come back instead of investing in the growth of their current talented employees - horribly unfair and uneven pay structures. people doing the same job are not being paid the same no matter how long you've been there. It's like someone is button mashing to get goals and salaries - no rhyme or reason - management is a mess and judges people on entirely unjustified reasons that have nothing to do with job performance, then senior leadership practically bullies people out of their jobs (in hopes of bringing in cheaper college grads most likely) - goals are entirely random and make no sense. every single person has a different goal and nobody understands why - decisions are made by those who don't understand how humans act, they only look at numbers and data. no empathy for the little guys, even if that's half the business. they also don't understand as sales people, we can't keep asking for more money on a product that keeps performing worse year over year. - if you're not a "senior" person, they basically set you up for failure by giving you all the worst accounts that are ready to cancel, and leave your goal on par with good quality leads. leads should be qualified - not everyone needs this product and instead sales people are stuck trying to save garbage accounts that never should have signed up in the first place

3.0
Apr 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Personal travel benefits, free drinks on Friday, bonus every 3 or 4 months, health and dentist insurance

Cons

The new employees who start one year after you always will be paid more than you. Loyalty to the company and quality at work are not considered. Very difficult to be promoted

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Tripadvisor Response
10y
Thanks for your feedback. There are many considerations that go into promotional decisions, including individual performance and business need. We’re proud of the many employees who are promoted each year here at TripAdvisor but even so, as Beth (our CPO) noted in previous posts, career pathing and mobility is a key priority for us this year across the businesses in the TripAdvisor Media Group. Ultimately, each employee is responsible for both planning out their own career and for enlisting their manager as a partner in executing that plan. So I encourage you to connect with your manager directly to discuss your career aspirations and how you and your manager can partner together on your development and growth. I value candid feedback and am happy to connect live to hear more about the concerns you shared. Dermot Halpin, President, Vacation Rentals
1.0
Oct 21, 2014

Not structured for scale

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunches 3x a week Complimentary snacks/beverages Travel reimbursement Nice people

Cons

When I interviewed for my role, every person I talked to emphasized that we're a "speed wins" culture. Now that I'm in the company, I realize it's just words. You can't actually do anything without approval from the CEO. Every request for new headcount requires his approval, and in some cases takes month to finalize. He often pushes back on headcount requests for reasons such as "don't agree with years of experience" or "role should be a level J, not a K". I haven't been able to figure out if he's a micro-manager or if he doesn't trust his leadership team (or both). Additionally, I believe the company is grossly inefficient. Many acquisitions have been made, and it doesn't appear as though there are any plans to integrate the companies. I understand sometimes that is done for strategic reasons, but I don't see how the company will scale with so many engineering teams, so many marketing teams, so many distinct sales organizations, etc. Sadly, everyone I've talked to who has joined TripAdvisor from larger, more established companies seems to feel the same way. The company has such a strong employment brand, but then you join and can't wrap your head around how the company has been able to be successful at all. I suspect TripAdvisor is trying to hold on to the "small company, start-up type" culture, but sometimes a company needs to accept that they're not small anymore (almost 3k people now) and needs to start acting like a larger company.

Viewing 109 - 111 of 1,366 Reviews

Glassdoor has 1,686 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.