Fun but misguided - Anonymous employee Tripadvisor Employee Review

3.0
May 16, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- free food - free medical - dog friendly - no dress code - AMAZING coworkers - ok parties...they used to be better tbh - fantastic office space generally, if you're fresh out of college, it's a great place to start your career. But if you get tired of doing the same thing without new challenges and want to grow your career, this is not the place for you. Basically it's just a great (read: easy and fun) stepping stone on your resume to help get you to the next bigger and better thing.

Cons

- no such thing as transparency, even though it's everyone's favorite buzzword. everyone has their own agenda and the sales reps pay the price - no opportunities to grow; they rather you leave and learn elsewhere then hope you come back instead of investing in the growth of their current talented employees - horribly unfair and uneven pay structures. people doing the same job are not being paid the same no matter how long you've been there. It's like someone is button mashing to get goals and salaries - no rhyme or reason - management is a mess and judges people on entirely unjustified reasons that have nothing to do with job performance, then senior leadership practically bullies people out of their jobs (in hopes of bringing in cheaper college grads most likely) - goals are entirely random and make no sense. every single person has a different goal and nobody understands why - decisions are made by those who don't understand how humans act, they only look at numbers and data. no empathy for the little guys, even if that's half the business. they also don't understand as sales people, we can't keep asking for more money on a product that keeps performing worse year over year. - if you're not a "senior" person, they basically set you up for failure by giving you all the worst accounts that are ready to cancel, and leave your goal on par with good quality leads. leads should be qualified - not everyone needs this product and instead sales people are stuck trying to save garbage accounts that never should have signed up in the first place

Explore other reviews about Tripadvisor

5.0
Jan 18, 2026
Recommend
CEO approval
Business Outlook

Pros

people are awesome remote work is common pay and benefits are good

Cons

can they stay relevant in the world of AI

1
avatar
Tripadvisor Response
4mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

The people you get to work with are genuinely great, and the work-life balance remains fairly solid. In the past, the company attracted top-tier engineering talent from the most reputable tech firms, and the expectations were high but rewarding. A lot of that collaborative culture still exists among the engineers. You will be surrounded by capable individuals who want to do good work.

Cons

The company has been battered by unresolved structural issues over the last decade. The core meta-search business was crippled when Google altered its algorithms to prioritize its own travel products, effectively choking off the organic traffic Tripadvisor depended on. Combined with the impact of COVID-19, leadership tried launching new products to escape this SEO reliance, but those attempts consistently missed the mark. Now, the rapid adoption of LLMs is delivering another severe blow. Users no longer need traditional meta-search to plan travel. The core Tripadvisor product has essentially become a legacy cash cow, with the Experiences division (Viator) being the primary engine keeping the business afloat. Following the departure of the former CEO, thousands of highly skilled employees have left through attrition or ongoing restructuring. Layoffs have become a grim constant, happening once or twice a year. Even if you manage to avoid the cuts, the compensation structure is no longer competitive for the tech industry, and RSUs have virtually dried up. Because of the abysmal direction and the very high chance you won't survive the next round of looming layoffs, I strongly recommend avoiding this company as a new hire.

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