Tripadvisor reviews

3.5

51% would recommend to a friend

(1,366 total reviews)
avatar

Matt Goldberg

25% approve of CEO

22% positive business outlook

Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,366 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Oct 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Fun subject matter, consumer recognized brand

Cons

Poor talent management, micro-management from the top leads to lack of empowerment, limited career growth opportunities, lack of integrity and honesty throughout management, very poor recruitment. Generally - the company is laughably out of touch with current employees and culture - just one read of all the HR responses on Glassdoor touting access to the CEO and that Trip still operates nimbly and like a start up highlights this complete lack of understanding ...It's NOT a start up anymore - it's a 1500+ person company, and the CEOs door is NOT open - and nor should it be. That's the whole POINT of management in large companies, something that Trip now is. Trip was once a great company but unfortunately, it has not scaled well. First step in solving this is to stop pretending that all 1500+ employees have access to the CEO to give feedback and stop implying that it's the employees fault the company is poorly run. Listen to the reviews and use the feedback to make some speedy changes to your people management.

1.0
Sep 13, 2014

Don't ruin your career by working here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits very flexible some great people

Cons

no room for growth too flexible - ruins good work habits management is seriously bad in a lot of groups company is all about the best and the brightest without building a strong foundation first CEO has no business sense and lucked into this, his words bad employees were allowed to bully people and nothing is done about it

1.0
Jun 13, 2020

Not what she used to be :(

Recommend
CEO approval
Business Outlook

Pros

In its hayday, Trip had a warm workplace environment where employees were knowledgeable, capable, and team oriented.

Cons

Drastic culture change in the last couple years as the company scrambles to find a direction, any direction. New management hires have brought in new culture that has everyone anxious, overworked, and looking out for themselves instead of the team. Cost cutting has led to loss of perks that made the nowhere suburban location bearable, and loss of lots of institutional knowledge as they layoff long term employees.

avatar
Tripadvisor Response
5y
Thank you for your feedback. We are happy to hear that you enjoyed your time with Tripadvisor and found your fellow employees to be some of the best in the business. It is unfortunate that you feel like management communication and alignment on our vision are not as strong as they used to be. As a company founded on the principle of transparency, we work hard to ensure internal strategies and culture are communicated and followed by all employees.
Viewing 112 - 114 of 1,366 Reviews

Glassdoor has 1,686 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.