Sadly, our CEO, Steve Kaufer, subscribes to your everyday run of the mill failing corporate culture. It's a feat to cultivate a decaying environment with a brand that has such wonderful and energetic natural momentum as Tripadvisor. During my 4 years at the company I reserved judgment of our CEO until now. Even though I witnessed an absurd level of micromanagement; the do-it-instantly and for $0 fires; and worse, the eyebrow-raising and inhuman approach to his customers and his people internally. There are so many great people here, and we're in it together, aware of the situation. Even though it stifles our innovation and career ambitions, we hold out hope. Maybe soon the board will decide there is a suitable replacement leader? One that can bring vision, inspiration, empathy, equity and diversity, and focus on our customers, which have been putting absurdly high $ into Steve Kaufer's pocket over the years. He showed us quite clearly with the January layoffs of 200+ people that his numbers were more important than his people. Of course it was obvious for us all along. Our greedy approach to our customers was backward and would be our downfall. Now, on the precipice of company contraction due to the global coronavirus, his $-first-people-last tactics are in full force.
