The Cigna Group reviews

3.5

64% would recommend to a friend

(6,792 total reviews)
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David Cordani

66% approve of CEO

55% positive business outlook

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

7K reviews
2.0
Jan 22, 2012
Recommend
CEO approval
Business Outlook

Pros

they will hire people with no insurance experience benefits start day one of hire they allow time off when you need or want it the computers are good, with decent tech support the training program is lengthy, and good; by the 6 month mark, you have a good knowledge base coworkers are nice

Cons

high workloads, with pressure to perform, resulting in high turnover, and brain drain different locations have different work environments people are promoted based on who they know, not necessarily merit bad managers are not removed disruptive behaviors are tolerated there is no ability to move to a different department without your manager's approval, so the choice is to stay in a bad environment, or leave the company benefits are mediocre

1.0
Feb 9, 2026

Toxic environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Handful of really good people there.

Cons

Reviews must depend on the department because my experience was far from positive. Besides the typical corporate politics and favoritism (which there is plenty of at Cigna), the work is extremely high stress, hours are long, deadlines are short, process is disorganized, leadership is non-existent, zero transparency, no communication, and every man is for himself. No acknowledgment if you go above and beyond, but people jump at the chance to point out the slightest flaw in your work. Insurance benefits are not as good as you'd think they'd be, and there's the constant threat of layoffs. I had high hopes at first, but left extremely disappointed, exhausted, disrespected, and bewildered. Not worth the toll it takes on your mental and physical health.

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The Cigna Group Response
4mo
Thank you for sharing your experience with us. We are committed to continuous improvement and your feedback will be shared with a member of our team.
2.0
Apr 30, 2025
Recommend
CEO approval
Business Outlook

Pros

I'm finding it hard to come up with "pros" to working here.

Cons

Unstable. Management and directors don't understand the work. They are out-of-touch with how unhappy and how low the morale among employees really is.

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The Cigna Group Response
1y
Thank you for sharing your experience with us. We are committed to continuous improvement and your feedback will be shared with a member of our team.
Viewing 211 - 213 of 6,792 Reviews

Glassdoor has 7,527 The Cigna Group reviews submitted anonymously by The Cigna Group employees. Read employee reviews and ratings on Glassdoor to decide if The Cigna Group is right for you.