good learning experience, stressful environment - Anonymous employee The Cigna Group Employee Review

2.0
Jan 22, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

they will hire people with no insurance experience benefits start day one of hire they allow time off when you need or want it the computers are good, with decent tech support the training program is lengthy, and good; by the 6 month mark, you have a good knowledge base coworkers are nice

Cons

high workloads, with pressure to perform, resulting in high turnover, and brain drain different locations have different work environments people are promoted based on who they know, not necessarily merit bad managers are not removed disruptive behaviors are tolerated there is no ability to move to a different department without your manager's approval, so the choice is to stay in a bad environment, or leave the company benefits are mediocre

Explore other reviews about The Cigna Group

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with great benefits.

Cons

Pay raises are yearly but not significant.

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The Cigna Group Response
2mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
4.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
2w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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