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      The Cigna Group

      Engaged Employer

      The Cigna Group reviews

      3.5

      64% would recommend to a friend

      (6,792 total reviews)
      avatar

      David Cordani

      66% approve of CEO

      55% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Work/Life balance

      3.5

      Compensation and benefits

      3.4

      Culture & values

      3.3

      Career opportunities

      3.1

      Senior management

      The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      1.0
      Nov 17, 2014

      Huge Disappointment

      Csa
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is absolutely NOTHING good to share

      Cons

      Lack of Leadership, poor structure toward meeting customer service goals, NOT customer services centric although they claim to be, employees are at the lowest of their concern, Supervisors are less educated and trained then a pre-schooler.

      1.0
      Jul 22, 2014

      Accounting Senior Specialists at Cigna

      Accounting senior specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I can't think of any.

      Cons

      Benefits are not that great considering Cigna is a Health Insurance company. Cigna recently acquired HealthSpring Inc. and the integration process has been a nightmare. HR support is non-existing at Cigna; everything is supposed to be self-service via their intranet site. Information is hard to find and management is left with the full responsibility of learning, understanding and interpreting HR regulations. All of the HS titles were "converted" to the Cigna structure. Where you had a manager's title under HS; you are a suddenly a "Specialists" under Cigna. Responsibilities remained the same except that you had instantly received a demotion.

      2.0
      Jul 14, 2014

      Good but Unsettling

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Teaching you a lot about the business world Teaching you how to communicate Teaching negotiation skills

      Cons

      Oppressive atmosphere Strict guidelines Fear, intimidation, threats Harassment

      Viewing 208 - 210 of 6,792 Reviews
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      ReviewsThe Cigna Group reviews

      Glassdoor has 7,527 The Cigna Group reviews submitted anonymously by The Cigna Group employees. Read employee reviews and ratings on Glassdoor to decide if The Cigna Group is right for you.