Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (50) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 573 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 434 reviews)); "They have work from home and flexible work hours." ((in 399 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 383 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 305 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 325 reviews)); "No training and coaching." ((in 136 reviews)); "bad managers are not removed" ((in 134 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 97 reviews)); "people know there will be massive layoffs if the merger goes through and they are leaving as quickly as possible." ((in 64 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Madrid , Pozuelo de Alarcón , Barcelona

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,798 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

7K reviews

2.0

Feb 23, 2026

Ok

Sr manager, finance

Recommend

CEO approval

Business Outlook

Pros

Great collaboration and ability to move throughout the company

Cons

Focus shifted from people to profit lots of jobs cut

The Cigna Group Response

4mo

Thank you for sharing your experience with us. We're always looking for feedback, and we appreciate your input.

1.0

Feb 14, 2026

Great company turned disaster

Manager

Recommend

CEO approval

Business Outlook

Pros

My team was great and works hard. Many of the staff level people work very hard.

Cons

Benefits are substandard especially for being a health insurance company and PBM Most Management is abusive to staff and leadership does nothing to put quality management in place that should be there. The purchase of ExpressScripts destroyed Cigna. Cigna was once a well run company but not anymore. Now it has taken on the toxic culture of Express Scripts and the poorly run company. The hours people work are horrendous and the pay is barely keeping up with other companies in the industry. They will do anything to keep leadership rich and in power and they do not care about any of the employees. Don’t even think about working for this toxic organization if you want to be happy. 😊

The Cigna Group Response

4mo

Thank you for sharing your experience with us. We are committed to continuous improvement and your feedback will be shared with a member of our team.

1.0

Feb 12, 2026

Don’t do it

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working from home was the only one

Cons

Unreasonable work life balance, extremely hard to move up

The Cigna Group Response

4mo

Thank you for reaching out and we are sorry to hear about your experience. We wish you all the best with the next step in your career.

Viewing 400 - 402 of 6,798 Reviews

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Jobs at The Cigna Group

Fraud Analyst – Payment Integrity

Fraud Analyst – Payment Integrity

Responsable de Procesos

Madrid

View job

The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Ok

Great company turned disaster

Don’t do it

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Jobs at The Cigna Group