Great company turned disaster - Manager The Cigna Group Employee Review

1.0
Feb 14, 2026
Recommend
CEO approval
Business Outlook

Pros

My team was great and works hard. Many of the staff level people work very hard.

Cons

Benefits are substandard especially for being a health insurance company and PBM Most Management is abusive to staff and leadership does nothing to put quality management in place that should be there. The purchase of ExpressScripts destroyed Cigna. Cigna was once a well run company but not anymore. Now it has taken on the toxic culture of Express Scripts and the poorly run company. The hours people work are horrendous and the pay is barely keeping up with other companies in the industry. They will do anything to keep leadership rich and in power and they do not care about any of the employees. Don’t even think about working for this toxic organization if you want to be happy. 😊

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The Cigna Group Response
3mo
Thank you for sharing your experience with us. We are committed to continuous improvement and your feedback will be shared with a member of our team.

Explore other reviews about The Cigna Group

5.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The 3 month summer internship was great

Cons

I do not have any

4.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
1w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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