The Cigna Group reviews

Ridiculous dress code for a call center, employees should be able to wear jeans and shirts. Call time requirements are too restricting, you can't actually provide customer service, you can just get customers off the phone asap without helping them.

I suppose lately CIGNA hasn't been getting very good media attention. Through Sicko and various other communications media, we've heard some negative feedback. This doesn't necessarily make CIGNA a bad company to work for... just maybe a slight annoyance when dealing with comments about your employer. Another downside is CIGNA's PTO time program. Vacation, sick and personal days are all lumped into one category. Unlike places that designate a certain amount of vacation, sick and personal days per year, CIGNA lumps them all into one. There are complaints about our healthcare choices. If you're a relatively healthy person who only needs routine check-ups, these plans are for you. Otherwise you might find yourself complaining about deductibles or HRA funds. I don't find pay to be competitive at all. It's a joke to get a review and a raise and then have your manager show you your market value. According to that little piece of paper, I am currently being paid around $9k less than my market value. No chance for cost of living raises when we so desperately need them.