The Cigna Group reviews

3.5

64% would recommend to a friend

(6,798 total reviews)
avatar

David Cordani

66% approve of CEO

55% positive business outlook

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

7K reviews
2.0
Feb 12, 2026

Layoffs nonstop

Recommend
CEO approval
Business Outlook

Pros

severance was average and allowed me time to find a much better opportunity

Cons

-benefits are expensive and administered very poorly -i was cheated out of 2 weeks of maternity leave pay, and had to spend hours resolving -company runs very 'lean' and does layoffs monthly

avatar
The Cigna Group Response
4mo
Thank you for sharing your feedback with us. We value hearing from people like you and value the opportunity to learn how we can improve.
1.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The lower level paid employees are some of the most genuine people in the world. Really care about their work and the people around them. Other than that…………….that’s it

Cons

There is a strong culture of finger pointing rather than accountability. Advancement appears to depend more on office politics and corporate jargon than on hard work or performance. Meetings are frequently unproductive and focus more on internal politics than meaningful outcomes. Management relies heavily on micromanagement rather than clear KPIs or strong leadership. The company promotes a patient first narrative, but decision making feels driven primarily by stock performance. Work life balance is discouraged and employees are expected to over invest in the job at the expense of their families. Instructions are vague and lack proper direction. I would not recommend working here.

avatar
The Cigna Group Response
5mo
Thank you for sharing your feedback with us. We're disappointed to hear about your experience, but we want to hear from people like you to learn how we can do better.
3.0
Dec 3, 2025
Recommend
CEO approval
Business Outlook

Pros

I appreciate the great work-life balance it offers. The flexible work-from-home options and rotating days in the office allow me to manage my personal and professional responsibilities effectively. Additionally, the healthcare benefits are great, providing me with peace of mind about my health.

Cons

Working at Cigna presents several challenges that can hinder professional growth and job satisfaction. One of the most significant drawbacks is the extensive bureaucracy and red tape that make it difficult to navigate the organization. Advancement often requires mobility, meaning employees are expected to move across different areas or locations to move up, which can be disruptive and frustrating for those seeking a stable career path. The company also relies on antiquated systems, which can create obstacles when working on innovative projects or trying to keep pace with technological advancements. These outdated tools not only slow down progress but also diminish the excitement of tackling new and challenging work. Additionally, the organization is highly siloed, resulting in clear disparities between high-performing teams and areas burdened with inefficiency and bloat. This lack of cross-team collaboration undermines morale and productivity, making it hard for employees to feel connected to the broader mission. Leadership at Cigna tends to prioritize short-term incentives and is often willing to make cuts to optimize shareholder value. This focus can lead to instability and a lack of long-term vision, leaving employees feeling undervalued and uncertain about their future within the company.

avatar
The Cigna Group Response
7mo
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
Viewing 403 - 405 of 6,798 Reviews

Glassdoor has 7,533 The Cigna Group reviews submitted anonymously by The Cigna Group employees. Read employee reviews and ratings on Glassdoor to decide if The Cigna Group is right for you.