Is Tesco a good company to work for as a Customer Service/Stock Control?

Customer Service/Stock Control professionals working at Tesco have rated their employer with 3.7 out of 5 stars in 323 Glassdoor reviews. This is a lower than average score with the overall rating of Tesco employees being 3.8 out of 5 stars. Search open Customer Service/Stock Control Jobs at Tesco now and start preparing for your job interview by browsing frequently asked Customer Service/Stock Control interview questions at Tesco .

Does Tesco pay Customer Service/Stock Control employees well?

Customer Service/Stock Control professionals rate their compensation and benefits at Tesco with 3.2 out of 5 stars based on 323 anonymously submitted employee reviews. This is 6.1% worse than the company average rating for salary and benefits. Find out more about Customer Service/Stock Control salaries at Tesco.

How happy are Customer Service/Stock Control professionals working at Tesco?

55% of Customer Service/Stock Control employees at Tesco would recommend their employer to a friend. This rating has decreased by 14% in the past 12 months. Customer Service/Stock Control professionals have also rated Tesco with a 3.2 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.3 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Tesco?

Customer Assistant (7139) , Customer Service (1580) , Sales Assistant (1350) , Cashier (807) , Sales Associate (684) , Customer Service Representative (658) , Personal Shopper (617) , Shop Assistant (598) , Customer Service Assistant (527) , Shift Leader (469) , Retail Assistant (463) , Manager (378) , General Assistant (370) , Store Assistant (368) , Store Colleague (342)

What are the pros of working at Tesco according to real employee reviews?

"the hourly pay at tesco is good and the way the look after colleges is great" ((in 3721 reviews)); "Don't have to take your work home with you and the people can be nice" ((in 1618 reviews)); "The staff for the most part are friendly and it is nice working with like" ((in 1448 reviews)); "Most fellow colleagues are friendly and sociable" ((in 1442 reviews)); "Good benefits and okay" ((in 919 reviews))

What are the cons of working at Tesco according to real employee reviews?

"Poor management can lead to unmotivated workers which impact store performance and puts more pressure on more productive workers." ((in 2046 reviews)); "Long hours and difficult with family life on holiday periods and weekends" ((in 1674 reviews)); "It is possible for a rude and aggressive colleague to become a manager just based on experience." ((in 1343 reviews)); "All breaks are unpaid (on a 9 hour shift you have to take 1.5h of unpaid breaks!)." ((in 236 reviews)); "No career progression and not as many staff on weekends" ((in 196 reviews))

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Tesco Customer Service/Stock Control reviews

Item: Tesco
Rating: 4
Author: Former employee - Customer Service/Stock Control

3.7

55% would recommend to a friend

(323 total reviews)

Ken Murphy

63% approve of CEO

50% positive business outlook

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Customer Service/Stock Control employees have rated Tesco with 3.7 out of 5 stars, based on 323 company reviews on Glassdoor. This indicates that most Customer Service/Stock Control professionals have a good working experience there. Tesco is rated in line with the average (within 1 standard deviation) by Customer Service/Stock Control professionals compared to other employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

323 reviews

3.0

Jun 26, 2014

Floor staff are excellent, managers not so much

Stock control

Recommend

CEO approval

Business Outlook

Pros

Other members working on the floor are excellent. Similar personalities and interests

Cons

Managers seem to operate an us and them policy Little career progression Holidays are booked a year in advance

4.0

Feb 20, 2013

Good employer - you get out what you put in

Customer service/stock control

Recommend

CEO approval

Business Outlook

Pros

In my experience, Tesco treats is employees according to the mantra ' what you give is what you get'. I enjoyed the various roles I did within Tesco, generally colleagues were friendly, helpful & management direct but supportive.

Cons

I knew colleagues who had bad sick records, made excuses for their being late, had poor customer service...these colleagues often complained about managers, colleagues & seemed to hate the job and the employer. Perhaps this is reflective of most employers, but as my first, Tesco treated me well, but then I was very different to the colleagues I've just described...

Viewing 322 - 323 of 323 Reviews

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Floor staff are excellent, managers not so much

Good employer - you get out what you put in

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