Is Tesco a good company to work for as a Customer Service/Stock Control?

Customer Service/Stock Control professionals working at Tesco have rated their employer with 3.7 out of 5 stars in 323 Glassdoor reviews. This is a lower than average score with the overall rating of Tesco employees being 3.8 out of 5 stars. Search open Customer Service/Stock Control Jobs at Tesco now and start preparing for your job interview by browsing frequently asked Customer Service/Stock Control interview questions at Tesco .

Does Tesco pay Customer Service/Stock Control employees well?

Customer Service/Stock Control professionals rate their compensation and benefits at Tesco with 3.2 out of 5 stars based on 323 anonymously submitted employee reviews. This is 6.1% worse than the company average rating for salary and benefits. Find out more about Customer Service/Stock Control salaries at Tesco.

How happy are Customer Service/Stock Control professionals working at Tesco?

55% of Customer Service/Stock Control employees at Tesco would recommend their employer to a friend. This rating has decreased by 14% in the past 12 months. Customer Service/Stock Control professionals have also rated Tesco with a 3.2 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.3 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Tesco?

Customer Assistant (7139) , Customer Service (1580) , Sales Assistant (1350) , Cashier (807) , Sales Associate (684) , Customer Service Representative (658) , Personal Shopper (617) , Shop Assistant (598) , Customer Service Assistant (527) , Shift Leader (469) , Retail Assistant (463) , Manager (378) , General Assistant (370) , Store Assistant (368) , Store Colleague (342)

What are the pros of working at Tesco according to real employee reviews?

"the hourly pay at tesco is good and the way the look after colleges is great" ((in 3684 reviews)); "Don't have to take your work home with you and the people can be nice" ((in 1603 reviews)); "The staff for the most part are friendly and it is nice working with like" ((in 1474 reviews)); "Most of the colleagues are friendly and helpful" ((in 1419 reviews)); "Good benefits and okay" ((in 931 reviews))

What are the cons of working at Tesco according to real employee reviews?

"Poor management can lead to unmotivated workers which impact store performance and puts more pressure on more productive workers." ((in 2034 reviews)); "long hours and extremely buys periods running up to Christmas" ((in 1688 reviews)); "It is possible for a rude and aggressive colleague to become a manager just based on experience." ((in 1328 reviews)); "All breaks are unpaid (on a 9 hour shift you have to take 1.5h of unpaid breaks!)." ((in 241 reviews)); "Late Working Hours and late shift" ((in 240 reviews))

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Tesco

Tesco Customer Service/Stock Control reviews

3.7

55% would recommend to a friend

(323 total reviews)

Ken Murphy

63% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.2

Compensation and benefits

3.0

Senior management

2.9

Career opportunities

Customer Service/Stock Control employees have rated Tesco with 3.7 out of 5 stars, based on 323 company reviews on Glassdoor. This indicates that most Customer Service/Stock Control professionals have a good working experience there. Tesco is rated in line with the average (within 1 standard deviation) by Customer Service/Stock Control professionals compared to other employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

323 reviews

4.0

Feb 20, 2016

Fun but favourites win..

Stock control

Recommend

CEO approval

Business Outlook

Pros

Flexible shifts whilst studying. Great colleagues for the most part. Most line managers were great. Young team helps make progression seem possible.

Cons

Favourites win for promotions. Pay isn't great. Not a lot of recognition. Nobody really feels fully invested. Communication of wider company goals and objectives as well as strategies are not openly talked about. If you graduate whilst already an employee it won't help you progress quicker.

4.0

Feb 10, 2016

A great place to work!

Stock control assistant

Recommend

CEO approval

Business Outlook

Pros

-Plenty of overtime available. -Shifts are flexible. -All of the staff are helpful, especially managers. -Jobs aren't rocket science. -Great employee space - Pool table, Darts table, Vending machine and very cheap café (24p for a portion of chips!!) -Lots of room for career progression, Tesco is one of the only companies who's CEO comes from within the company.

Cons

-It takes 3 weeks to receive Uniform and Employee Number. -Once you've worked a couple of shifts, the person that you're meant to be placed with buggers off to leave you by yourself. -You're not equipped with everything you need for the job e.g. you need to register you fingerprint to use a PDA so I cant get one. -Only a 10% discount after working there for 6months.

4.0

Dec 29, 2015

Stock Control

Stock control

Recommend

CEO approval

Business Outlook

Pros

Easy work, work by yourself and within a team, easy to learn routines, same shifts every week, usually overtime is available

Cons

Computer software outdated, Poor communication, fairly lonely job so difficult to have social life in work.

Viewing 316 - 318 of 323 Reviews

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Fun but favourites win..

A great place to work!

Stock Control

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