TELUS reviews

3.5

58% would recommend to a friend

(8,601 total reviews)
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Darren Entwistle

55% approve of CEO

42% positive business outlook

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,601 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

9K reviews
2.0
May 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Hybrid or remote work style. Overall goods benefits and stock/pension plan compared to other companies. Lots of opportunity for learnings and lateral move.

Cons

Stability - reorg happens twice in a year. Business leaders at director level or above who owns P&L but not being able to meet the targeted results will be asked to exit after one year trial and error. Career development - highly dependent on the people leader you work with. There’s no clear path or career development program available for management professionals to climb up the corporate ladder. Work life balance - difficult to separate personal and work life as they expect you to pick up the phone or reply emails for urgent requests and basically anything asked by the leadership team is urgent.

2.0
Apr 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Other reps are often your strongest allies The commission is good (when you get it, more on that later) It can be a good first sales job.

Cons

Directors are empire-builders, they only choose certain managers that they can manipulate and who will put up with whatever. Lots of false promises of future promotion, temporary praise. Google sheets tracking your every movement Managers are pressured to track every minute of your day If you don't hit 50%, no commission at all that month. Its bad if you get clawbacks which will happen. If you go under 50% to target, you won't get paid. Lots of sudden decisions like recently where everyone was asked to commute 5 days a week, effective the next business day. No reason other than "we said so, and don't cross us or you'll get fired" THEY PICK FAVORITES . Promotions are based on who is friendly with who outside of work. No structure or predictability. Super suck up environment, people will rat people out, crush others for a chance in the spotlight Stay far away from the SMB division, it should unionize but everytime people have complained, they mysteriously disappear. You've been warned. Honeymoon phase is 3 months, then you'll see. November/December will be good, but January February you will suffer and be abused.

3.0
Jan 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Working for TELUS was awesome. It's great to see the resources of a large company. Working remotely was what we really drew me into working for TELUS.

Cons

I was promised that there was flexibility and that there would be work-life balance. During my interview process, I emphasized I wanted work-life balance as I was working at a Big 4 firm prior to landing the job. I was told that we would have to rarely work overtime. However, the team I was in (corporate finance) had some overachievers - specifically my manager worked from 5am PST and would stay online until 5pm PST. Just because they wanted to work 12 hour days, doesn't mean everyone else does. I always felt I was being pushed to do more than what was outlined in the job posting. Coming from a Big Four, they expected to wring me out like a wet towel and get as much out of me as they could (literally what my manager said one day). They kept pushing me to work to the max and at a point, it was just draining. I ended up hating the job and started to look at new jobs immediately. I would say although I had a negative experience, it just depends on which team you work with. A lot of the people I met were super helpful and very nice. I just had a manager who wanted me to work above and beyond the job description and wanted to micro-manage me. There was a lot of formality involved with the job. Very hierarchy focused and driven. At times, there were certain things you couldn't say to an SVP, but could discuss with a VP? At a point it is just childish. The game of politics doesn't really better an organization. At a point, most organizations need to understand that we are all human at the end of the day. People were getting flustered talking to higher level people in the organization all due to intimidation of their role? It's just sad. Also if a new position opened up at the company, you were discouraged to apply if you'd only been working there for a couple of months. You actually WERE NOT ALLOWED to APPLY. There was some 2 year rule. Isn't that crazy? If someone wants to move laterally within the organization, you should let them.

Viewing 40 - 42 of 8,601 Reviews

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