Does TELUS pay their employees well?

According to anonymously submitted Glassdoor reviews, TELUS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TELUS. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at TELUS?

58% of TELUS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TELUS 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TELUS?

Customer Service Representative (468) , Sales Representative (446) , Sales Associate (214) , Business Analyst (205) , Manager (157) , Account Manager (142) , Project Manager (142) , Customer Service Representative (CSR) (108) , Product Manager (93) , Director (89) , Account Specialist (83) , Senior Strategy Manager (71) , Senior Business Analyst (69) , Senior Product Manager (67) , Software Developer (63)

What are the pros of working at TELUS according to real employee reviews?

"The benefits are good and atleast they do offer shares & some sort of bonus..even if it is small." ((in 932 reviews)); "Great culture and very remote friendly!" ((in 564 reviews)); "Good work life balance and security of a large corporation" ((in 540 reviews)); "great work from home options" ((in 527 reviews)); "Telus has some great people that work hard and are very professional." ((in 491 reviews))

What are the cons of working at TELUS according to real employee reviews?

"Poor management and politics." ((in 383 reviews)); "Queueing and low salary." ((in 355 reviews)); "Better hope you don't get a bad manager who just enjoys cracking the whip to feed their ego and power trip" ((in 166 reviews)); "Senior leadership is poor." ((in 100 reviews)); "Upper management does not care about those on the frontline at all." ((in 76 reviews))

What are employees saying about TELUS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TELUS layoffs and their outlook for job security at TELUS in 2026.

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TELUS

TELUS reviews

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3.5

58% would recommend to a friend

(8,600 total reviews)

Darren Entwistle

55% approve of CEO

42% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Work/Life balance

3.4

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

3.0

Senior management

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,600 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

9K reviews

4.0

Jun 3, 2026

Great work-life balance, but culture varies by leadership

Product manager

Recommend

CEO approval

Business Outlook

Pros

Great work life balance and benefits package

Cons

Different culture across the org based on specific management and leadership

2.0

Jun 2, 2026

Stable pay and hours, but bureaucratic culture stifles personal growth

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

Stable pay, reasonable hours, decent vacation. I'm told career options are good, but that heavily depends on what part of the company you're in and who you know. Buisnes isn't going anywhere.

Cons

The definition of a bureaucratic hellscape. Need something? Be prepared to talk to someone who knows someone who can email someone who *might* be able to tell you who to make an appointment with. Didn't think it was possible for an orgnization to be this top heavy and remain (technically) functional. The corporate culture is borderline saterial and everyone seems to have swallowed the bait years ago.

4.0

Jun 2, 2026

Flexible schedule and good communication, but inconsistent work supply

Us rater

Recommend

CEO approval

Business Outlook

Pros

- Flexible Schedule - Good Communication

Cons

- Not a constant supply of work

Viewing 1 - 3 of 8,600 Reviews

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Jobs at TELUS

Business Analyst, Pension & Benefits Implementation (Remote)

Analyst, Data Management

Senior Customer Success Manager

Business Analyst, Pension & Benefits Implementation (Remote)

Account Executive, Absence & Disability Management

Detroit, MI

View job

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Ratings by category

Ratings by demographic groups

Reviews by job title

Great work-life balance, but culture varies by leadership

Stable pay and hours, but bureaucratic culture stifles personal growth

Flexible schedule and good communication, but inconsistent work supply

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