SiteMinder reviews

3.9

76% would recommend to a friend

(515 total reviews)
avatar

Sankar Narayan

84% approve of CEO

72% positive business outlook

SiteMinder has an employee rating of 3.9 out of 5 stars, based on 515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

515 reviews
2.0
Feb 19, 2019
Recommend
CEO approval
Business Outlook

Pros

The software is useful. Sales Managers provide a good support system, and offer decent training. There is a clear path to move up the chain.

Cons

Although the core feature of the software is useful, I find it relatively one-dimensional. I mostly left because of the person that worked HR. Asking basic questions to get a rude response is not necessarily the best approach to reduce attrition, especially considering it is coming from someone that oversees my benefits. I read a review about there being a mean girls vibe. I can see where that is coming from. Ironically, from HR. The exit interview only reaffirmed that. Also, my recruiter shared that I wasn't the only one. The job itself isn't so bad, but is geared more towards recently graduated college students, and inexperienced sales people.

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SiteMinder Response
7y
Thank you for your response. We are glad to hear you had good sales training to be successful in the sales department with a clear career pathway for growth. We're sorry to hear your experience wasn't a top notch one in regards to HR. We're committed to creating a culture of feedback where HR is regularly getting feedback from employees so that we can continue to improve and make SiteMinder a great place to work. We do this through 3 and 6 month check-ins, monthly engagement pulse surveys and 360 leadership surveys. This way we can get live feedback from employees throughout their career at SiteMinder.
5.0
Jan 29, 2019
Recommend
CEO approval
Business Outlook

Pros

SiteMinder offers products that works and it's really easy to sell. The life/work balance here is the best I've ever experienced from previous organizations I've been with. Everyone cares about helping each other and it really turns out to be a family environment after being here for so long. Flexible work hours depending on your territories. I've helped promoted Sales development reps to become our top sales reps in less than a year. If you are looking for a place that is a work hard play hard environment its right here.

Cons

We aren't perfect. No company out there is. Growing pains is still a challenge here.

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SiteMinder Response
7y
Thank you for your review. We're glad to hear you're having a positive experience and seeing the benefits of our culture! We know this is important to employees and are always working on ways to make it better including our health benefits and employer offerings.
5.0
Sep 26, 2018

Great place to work

Recommend
CEO approval
Business Outlook

Pros

There are many. I think people is the biggest pro for me. The team is extremely supportive of each other and truly believes in team spirit. You do have personal goals that you should achieve but you are also measured as a team which is great when the volume of work is low. Everyone is encouraged to support each other and people genuinely do. If you ever need help all you need to do is ask and there will be plenty of people available to you. Our team leaders are also super supportive. Not only when it comes to work related issues but when personal matters arise. Management including MD are very approachable in my opinion. They know everyone by name and do show interest in you as a person. It’s great to see that. No one wants to be just a number and a person to punch in the data into computer. They are constantly looking for new ideas, improvements and as a team we are given opportunities to design our day and tasks as we see most efficiently. Yes there are processes and rules but if you see something works for you, your manager will ask you to share it with the team. Often we have presentations on best practices held by team members. You are provided with plenty of training. Not only on software and products but on soft skills and personal improvements. As a person who joined the company in the last 3 months from another ‘start up’ I am very surprised with the negative comments about teams, management and hr. In my experience everyone has been very friendly, approachable and encouraging. It is a pity that ones frustrations are displayed on a public forum. If you love working with enthusiastic people in a team that encourages to think outside of a box and want to be pushed to grow then SiteMinder is perfect place for you. If you are looking for number crunching job where you don’t have to use your brain, then perhaps look elsewhere

Cons

To be honest I don’t see any. The people are super friendly

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SiteMinder Response
7y
Thanks so much for your positive feedback.! We are very pleased to know that you are enjoying working with us. We are constantly trying to improve and enhance our employee experience at SiteMinder and your feedback is very important in helping us know what we're doing well Please continue to share your feedback, ideas and suggestions with us..
Viewing 82 - 84 of 515 Reviews

Glassdoor has 579 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.