SiteMinder reviews

3.9

77% would recommend to a friend

(511 total reviews)
avatar

Sankar Narayan

83% approve of CEO

73% positive business outlook

SiteMinder has an employee rating of 3.9 out of 5 stars, based on 511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

511 reviews
1.0
Apr 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Great office , friendly colleagues.

Cons

Huge rotation / employee turnover. Management is a joke (careless , they don't know how to manage a team , don't set proper expectations , don't give any training / feedback ). Call center vibes . You will spend 90% of your time cold calling properties ( most part of those "leads" are super bad quality . I.e already contacted , closed it or not interested , so you will basically be loosing your time / energy . Very draining.

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SiteMinder Response
2y
Thank you for your feedback, great to hear you enjoyed the office environment and friendly colleagues, we do have the best team members here! We pride ourselves on strong sales induction and training and are disappointed you don't feel you had this opportunity, we would appreciate the opportunity to speak with you about your concerns/feedback. You're welcome to contact me directly on deirdre.rice@siteminder.com
3.0
Jan 31, 2023
Recommend
CEO approval
Business Outlook

Pros

Above average pay, good peers, recognition, opportunity to grow within the company, great offices.

Cons

No benefits, strong micromanagement, high targets, high pressure, no work-life balance.

3.0
May 8, 2025
Recommend
CEO approval
Business Outlook

Pros

People within the business and some products

Cons

unrealistic targets and bad data

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SiteMinder Response
1y
Hello! Thanks for taking the time the time to leave some feedback which of course is always valuable to us. Our people for sure is a pro! We hear this a lot and I agree we have an awesome team at SiteMinder and we work hard to ensure that our culture is one that enables our team to thrive and grow as well as have a great experience. I am sorry to see that you feel the targets are unrealistic. I do encourage that you also talk directly to your manager or HR about your concerns in this regard or raise this via Office Vibe. In a high growth company like SiteMinder targets will be challenging but we always strive to ensure they are achievable. We are also keen to explore your feedback around data, so please do raise this internally also. You will be aware that as an organisation we constantly seek feedback and whereas it's not always possible to make changes based on it, we are always keen to listen and discuss any concerns. Please also feel free to reach out to me directly. I would welcome a conversation with you. Anna Kennedy, HRD EMEA
Viewing 1 - 3 of 511 Reviews

Glassdoor has 574 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.