SiteMinder reviews

3.9

76% would recommend to a friend

(515 total reviews)
avatar

Sankar Narayan

84% approve of CEO

72% positive business outlook

SiteMinder has an employee rating of 3.9 out of 5 stars, based on 515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

515 reviews
2.0
Sep 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Good career start, opens doors, good for training in sales

Cons

dull work, telesales, only on phone list, no bonus, no health insurance, dont value employee

1.0
Sep 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible culture, flexible schedule, workload equal to what you are being paid for

Cons

Managers did not know what they are doing. Some managers got appointed just purely due to connection, they know nothing about the team and the work. If we came up to them and ask for advices, they are not helpful. No career growth or progression AT ALL. Spoke to the manager about this, but his reply is only: This is simply how the role is, this is just how far we can go. And offer no advices or career feedback at all. Very not helpful and no challenges within the company to grow. Pay is below market standard, and there is no pay increase at all. Company's age average is pretty old like 35+ ish. Good if you have family or going to be on maternity leave as they gave all employees 12 months maternity leave at least. And promote bringing your kids to work. There will be a lot of kids sitting with their parents during work hours in the office.

1.0
Dec 9, 2023

low pay

Recommend
CEO approval
Business Outlook

Pros

People are nice and you can work remote

Cons

Very busy, you can't have a break, no real opportunity to be promoted, awful salary, no compensation or increase if you speak 3 languages to cover more markets

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SiteMinder Response
2y
Hi there! Thanks for taking the time to write a review. I'm happy to see the pros of people (we hear this a lot and I agree we have a great team and team culture in Galway!) and our hybrid work model! I appreciate there are ups and downs in terms of "busyness" but in no scenario should you not be taking breaks and this is certainly not something our managers support. As you may be aware from out internal communications on All Hands etc we have an annual process whereby we conduct extensive benchmarking and we do feel we have a competitive overall pay and benefits package. I'm happy to discuss this with you in more detail so please do reach out to me if you feel that would be useful. In fact I would value the opportunity to talk these concerns through with you as it is genuinely important to us that your experience is a good one. I also feel our career pathways framework clearly outlines the career path with opportunity to progress through the levels and into higher level roles. Again, welcome a conversation on this as this seems to be a frustration for you. Anna Kennedy, HR Director
Viewing 76 - 78 of 515 Reviews

Glassdoor has 579 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.