SiteMinder reviews

3.9

76% would recommend to a friend

(515 total reviews)
avatar

Sankar Narayan

84% approve of CEO

72% positive business outlook

SiteMinder has an employee rating of 3.9 out of 5 stars, based on 515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

515 reviews
4.0
Sep 18, 2016
Recommend
CEO approval
Business Outlook

Pros

There are few pros now, the company outlook has changed so much now that it is being driven from the USA based VP of Sales.

Cons

Mid management are some of the worse I have worked for. The attitudes and conduct is beyond acceptable.

2.0
Jul 29, 2016

Much Improvement Needed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Paid Time Off is nice - even though it has to be accumulated -The CEO, when he comes to town, is very nice and engages with all of the employees -They have a foosball table and Wii in the breakroom -They provide time on Friday afternoons to drink beer and wine and get to know your fellow co-workers

Cons

-micromanaging without understanding what employees do day to day -training of new employees is lacking and make is very hard for them to transition into the role and then they get blamed for mistakes they make because of the lack of training -They play favorites and management has a very two faced attitude -management doesn't set a very good example, they come and go as they please and don't communicate with the team -They say they are open to your ideas and improvements, but whenever you give them a good idea they use it as their own and you don't get credit. -they have an unbalanced recognition system in the office -they make you feel guilty for having a family outside of the office or having issues that come up that are out of your control -they promote people without opening the positions up to the office (they choose their favorites and it causes animosity in the office) -They are not very accommodating to the American property they live in an Australian bubble and need to pay more attention to the market in America if they want to expand.

3.0
Sep 21, 2015

Sales Executive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

100% commission on first payment from the customer. Fun - Start up atmosphere.. Work with young people

Cons

Commission structure is flawed.. offer free traisl with delay the comititon by 2-3 months depending Market is saturated with similar products... Tough sell and tough to get the customer to actually pay for the solution/service Competition amongst sales department with Channel Management (Product) and Little Hotelier (Product) divisions creates an atmosphere of resentment.

Viewing 73 - 75 of 515 Reviews

Glassdoor has 579 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.