SiteMinder reviews

Thank you for sharing your comments, I am really sad to read your review as your experience is not representative of our values or culture. Having fully investigated your concerns, I can confidently say that individual performance is not based on team opinion or treated like an audition, I am sorry that this was your interpretation. For anyone reading, there was a team joke regarding an individual buying Friday drinks if they passed probation. The individual concerned had already passed probation, so it was done in jest and the employee encouraged the humour. We really encourage our teams to have fun and share their sense of humour at work, but take onboard that this type of humour could be misinterpreted. As an organisation, we're growing rapidly which makes it a very fast paced environment that doesn't suit everyone. Sadly, in this particular case, SiteMinder wasn't for you. Generally, our eNPS and employee engagement is high and there is a real sense that people love working here. We are sorry that you didn’t have this experience with us and wish you all the best for your future success.

Thank you for your candid feedback. Our aim is certainly not to hire external and forget about our team and if we have faltered in this regard, we will hold ourself accountable with a view to making positive change. The aim is to make sure we focus on the growth of our people internally but have this happen in parallel to growing and scaling the org. No small task, i'm sure you would agree. We are always open to discussion with our team on how we can make this happen more effectively. We are realistic in that we are very good at being the size we have been but we have never been the size we are going to be and so it is a journey we are on as a team together, navigating scaling challenges whilst trying to make sure our people feel like they are SiteMinder.