Prudential reviews

Used to be great place to work - time will tell if new Chief Customer Officer's version of “fail-fast" will work. Work / life balance no longer exists - new management’s timetable is extremely aggressive with employees greatly pressured to produce or be replaced. Job security is greatly lacking – even highly treasured technical staff aren’t sure who next will be let go. Fired many talented people who did the early heavy lifting instituting dynamic Interactive Media and replaced them with cronies. Also laid-off brilliant Social Media Marketers, and moved running of projects to Product Management, laying off the entire PMO - was quoted as saying PM’s Risk Analysis slowed down time-to-market. After recent firing and layoffs at the Digital Solution Center (DSC), now renamed Chief Customer Office, the lower level core legacy work force has been greatly thinned out, leaving upper management top heavy. Recent motivational scenario: crony Application Dev Manager told long-time QA Manager that if QA couldn't shoehorn testing into reduced time-frame, he would find someone that could. Replacing cubicles with new “open space” work stations will provide little to no privacy, quiet think areas, or an area to call home.

They did mass hiring to vamp up for AEP. They lied about how busy you would be. How much money you would make from October 15th to December 7th. We sold existing clients before the AEP and were not even told before we couldn't that we were not allowed to "sell or upgrade" our same clients. We sometimes spent an hour or longer getting to know our beneficiaries and telling them we will be their agent for life. Not true, we were told to just NOT call our clients back and avoid our voicemails if we needed to. Later I found out, that Assurance IQ doesn't make money off of renewals or very little. This is why! 300 of us got an email and got fired with no warning. We were required to work OT and on weekends with blackout from Oct. to Dec. waiting on calls sometimes. This company will not make it in the long run with all the lies. Don't get me started about the micro-managing. A physical team watching your every move. should you be 1 minute late from break or lunch you will get warned, People are human and will be late or have to use bathroom break more than allowed at times.