The tiering system that is used to determine how many calls and the type of call you receive. You are expected to enroll 1 out of 10 calls which is normal because in 10 calls you will have 1 or 2 who are willing to look at other plans by comparison. The marketing that is used catches prospects by surprise when they are enrolling in a food card or a stimulus check. Sometimes you get prospects looking for an iPhone. When I say the prospects are looking for a food card or stimulus check, I mean that is all them want. They are unwilling to change their Medicare plan by stating so four, five and six times at the beginning of the conversation. To receive ANY additional benefit in a beneficiaries Medicare, they have to be willing to change plans. It is that simple. If you are willing and able to work in the grey area and ambiguity is your middle name, you may do well. All calls are recorded and a few are graded on a CMS scale. All disclosures have to be read verbatim and the rest can be ad-libbed from the script. The pressure is on. If you have a bad day, your tier may go down. A couple of bad days, and your tier will go down. Hang-ups count toward your calls. Even though your tier is based on a rolling 30-day average, everything is working against you. Choose wisely.