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      Octopus Energy

      Engaged Employer

      Octopus Energy reviews

      4.9

      99% would recommend to a friend

      (1,572 total reviews)

      Roberto Giner

      100% approve of CEO

      99% positive business outlook

      Ratings by category

      4.9

      Culture & values

      4.9

      Diversity & inclusion

      4.8

      Senior management

      4.7

      Work/Life balance

      4.7

      Career opportunities

      4.6

      Compensation and benefits

      Octopus Energy has an employee rating of 4.9 out of 5 stars, based on 1,572 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 34% above average for employers within the Energía, minería e infraestructura pública industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Oct 15, 2025

      ASHP Electrician

      Electrician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lunch money, £2.5k yearly bonus, good colleagues (only at below management level.

      Cons

      Terrible health and safety. Directly involved with asbestos and nobody said or asked a word about the incident until I handed in notice. ‘The above’ only care for themselves and their progression. Will be taking further once I’ve left. Poor management. They don’t really care, always cover themselves. Share information and don’t keep things confidential. Chaotic and no structure. Waste thousands on pointless things and don’t listen to suggestions, then try and make us work faster with lower quality of work to save money. No support and nobody to speak to if you need to. Isolated. Offer job opportunities when they’re not actually available. Get hopes up for progression and nothing actually happens. Again, no apology until I mentioned it in my resignation letter. Made Lead installers, plumbers and electricians redundant. Offering substantial sums of money to sign NDA’s. Didn’t give others the choice, just randomly picked. Expected to leave in company vehicle at 7am.

      avatar
      Octopus Energy Response
      7mo
      Thank you for taking the time to share your feedback. We value all employee insights and are committed to learning from them. I'm pleased to hear you appreciated the team environment at certain levels and the bonuses we offer. However, I am concerned to hear about the challenges you experienced regarding health and safety, management, communication, and career progression. Safety is our top priority, and we take any incidents involving hazardous materials as well as anything else that could impact the safety and wellbeing of our people extremely seriously. We continually review our health, safety and wellbeing procedures to ensure all employees are informed, trained, and supported. Your feedback highlights areas where we can perhaps do better in both proactive communication and follow-up, and we are committed to addressing these. Regarding management and support, we recognise the importance of structured processes, transparent communication, and accessible leadership. We are always reviewing everything we do so that we can continue to improve as I recognise we have areas where we can do better, So thank you for giving us this feedback We also take concerns around workplace organisation, development opportunities, and fair treatment seriously. I think we do a good job, but I also recognise we can always do things to improve - so again thank you for raising this to us. I regret that your experience did not meet your expectations and are grateful for the honest insights, which help us improve for current and future team members. If you would like to speak to me directly, please drop me an email at Jason.smith@octopusenergy.services Jason Smith, Head of Installations
      1.0
      Oct 14, 2025

      Data department is one big White Tech Bros club

      Data analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The work can be impactful

      Cons

      There is rampant racism and sexism in all the different data groups in Octopus from the top down. They are more open to hiring POC women but mostly to sexually harass us which is ignored by leadership. All the teams in the different divisions are mostly just white tech bros. Ethnic minorities are generally seen as lesser and anything said by them is usually negatively misconstrued. There are no POC Senior leaders anywhere in any of the leadership for data at all department or group level. It is generally a white tech bro haven. There is a faux cult like positivity which is rewarded when one choses to ignore reality

      avatar
      Octopus Energy Response
      7mo
      Hey there, thanks for sharing this feedback. This is not what I want for the team I lead, but also not something I recognise, and I care deeply about leading an inclusive team. I'd really appreciate the opportunity to learn more, and understand your perspective. Please reach out to me directly, for an open conversation. Thanks, Sam
      1.0
      Nov 7, 2024

      Awful Experience

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free food, macbooks and some people were OK.

      Cons

      Toxic environment, awful management and terrible (NO) HR. This place was traumatizing. Basically high school bullying environment on steroids. Do not work here if you are an adult.

      avatar
      Octopus Energy Response
      1y
      Hi there, Thank you for taking the time to share your feedback. We're glad to hear you appreciated some aspects of your experience, such as the provided resources and certain colleagues. However, we’re deeply concerned and disappointed to read about the negative aspects of your time with us. We strive to create a workplace that is supportive, inclusive, and respectful for all employees, and we take allegations of a toxic work environment and management issues very seriously. The experiences you’ve described are not reflective of the culture we aim to foster here at Octopus Energy and would love to chat with you directly to understand this more. As a company, we acknowledge that diversity and inclusion is an ever-changing area that we seek insight on to continuously improve. At present, we support diversity and inclusion with the following implementations; - A wellness sensory room - to support our neurodiverse staff NDCID groups to continue work around neurodiversity and chronic illnesses - Support groups for hormone health - Signposting cinema, podcasts and books for the queer community - https://sites.google.com/octoenergy.com/octo- hub/life-at-octopus/creating-an-inclusive-space?authuser=0 - Events for Black History Month, which have led to continuous conversations We note that events are a great opportunity to support causes close to our teams and we work to signpost and support wherever possible and we are open to feedback to continuously improve and ask for feedback every week from our team through Officevibe. While it’s disheartening to hear that your experience impacted your mental health, Your feedback is valuable to us and we thank you for bringing this to our attention so we can continue to address challenges within our organisation. Please do reach out if there is anything you would like to discuss further on this. Emily Noakes Head of Operations.
      Viewing 28 - 30 of 1,572 Reviews
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      ReviewsOctopus Energy reviews

      Glassdoor has 2,560 Octopus Energy reviews submitted anonymously by Octopus Energy employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Energy is right for you.