Does MAPFRE Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, MAPFRE Insurance employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at MAPFRE Insurance. This rating has been stable over the past 12 months.

How satisfied are employees working at MAPFRE Insurance?

39% of MAPFRE Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MAPFRE Insurance 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at MAPFRE Insurance?

Claims Adjuster (21) , Customer Service Representative (15) , Claims Representative (13) , Customer Service Representative (CSR) (9) , Manager (9) , Casualty Claims Adjuster (4) , Customer Service Representative II (4) , Administrative Assistant (3) , Analyst (3) , Business Development Manager (3) , Claim Adjuster (3) , Claims (3) , Insurance Agent (3) , Accountant (2) , Actuary (2)

What are the pros of working at MAPFRE Insurance according to real employee reviews?

"The benefits are great here" ((in 41 reviews)); "Great people: non" ((in 27 reviews)); "Curently have the option to work from home" ((in 10 reviews)); "PTO, benefits, free parking, food trucks" ((in 9 reviews)); "Customer centric culture and great co" ((in 9 reviews))

What are the cons of working at MAPFRE Insurance according to real employee reviews?

"Very low pay compared to industry" ((in 17 reviews)); "Low salary, lack of development" ((in 12 reviews)); "I finally had to quit a few months ago due to the supervisor and all the sh" ((in 12 reviews)); "Some teams have zero training and the organization as a whole is very resistant to change." ((in 11 reviews)); "The managers talk a lot of talk but won’t come out of their office to help or actually see what’s going on in the office." ((in 10 reviews))

What are employees saying about MAPFRE Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MAPFRE Insurance layoffs and their outlook for job security at MAPFRE Insurance in 2026.

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MAPFRE Insurance

MAPFRE Insurance reviews

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3.0

39% would recommend to a friend

(350 total reviews)

Jaime Tamayo

44% approve of CEO

41% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

3.0

Compensation and benefits

2.9

Work/Life balance

2.8

Career opportunities

2.7

Senior management

MAPFRE Insurance has an employee rating of 3.0 out of 5 stars, based on 350 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MAPFRE Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

350 reviews

1.0

Sep 19, 2018

Don’t bother

Claims representative

Recommend

CEO approval

Business Outlook

Pros

PTO and hour lunch options

Cons

Micromanagement, lack of communication within departments,management does little to nothing to ease workload, underpaid for required workload, antiquated systems to work in, repetitive and arduous data entry in said antiquated systems, endless incoming phone calls while trying to balance impossible case load. Inability to keep a staff because the job is so taxing and mentally exhausting. People literally go on FMLA because they can’t take the stress of the workload.

1.0

Aug 22, 2018

Look elsewhere

Personal lines representative

Recommend

CEO approval

Business Outlook

Pros

Decent benefit package. 4 weeks PTO. Health insurance first day.

Cons

Look elsewhere. This place will just bring you down zero recognition. No bonuses. Terrible yearly salary increases. Clicky. Repetitive. Difficult to advance unless you’re a favorite.

2.0

Jan 31, 2018

You can't get ahead here, low salaries compared to other companies

Licensed claims adjuster

Recommend

CEO approval

Business Outlook

Pros

free parking, food truck if that is a pro.

Cons

They usually hire from within. The supervisors and managers all stick together like glue. They do no work, but yet constantly harass you on your on work. It is impossible to get a good raise here. If you spend too much time on the phone with a customer, you get penalized for it in your performance review. How can you establish good customer service with a customer when you are only allowed to stay on the phone for 5 minutes tops?

Viewing 46 - 48 of 350 Reviews

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MAPFRE Insurance

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Ratings by category

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Reviews by job title

Don’t bother

Look elsewhere

You can't get ahead here, low salaries compared to other companies

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