You can't get ahead here, low salaries compared to other companies - Licensed Claims Adjuster MAPFRE Insurance Employee Review

They usually hire from within. The supervisors and managers all stick together like glue. They do no work, but yet constantly harass you on your on work. It is impossible to get a good raise here. If you spend too much time on the phone with a customer, you get penalized for it in your performance review. How can you establish good customer service with a customer when you are only allowed to stay on the phone for 5 minutes tops?