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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

63% would recommend to a friend

(10,083 total reviews)
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Tim Sweeney

65% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
5.0
Mar 27, 2017
Recommend
CEO approval
Business Outlook

Pros

The Management - They actually cared for their employees. The Pay - You received performance raises and bumps with positions, but the pay was still lower than average. Morale - Great!!!

Cons

Upward Mobility - Several positions were lateral moves or there wasn't a lot of opportunity.

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Liberty Mutual Insurance Response
9y
Thanks for taking a few minutes to post a review. We’re glad to know your time at Liberty was positive and that you'd recommend us! We appreciate reading your thoughts on compensation. The input is much appreciated.
2.0
Nov 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Company pays pretty well and decent benefits. Flexible work from home arrangements.

Cons

Constant reorgs, layoffs, and replacing employees with offshore contractors. Why pay above average and then turn around and layoff workers to save money.? All this is done despite being highly profitable. Next month, Seattle help desk, myself included, are getting replaced by mostly new reps in Plano that will start at the bottom of the pay scale. Every year Agile or some other corporate methodology is used as an excuse to layoff employees. Last year, about 800 IT workers in Dover were laid off. Very low morale as most employees understand their job is not 100% safe.

2.0
Jun 27, 2024

No longer what it once was

Recommend
CEO approval
Business Outlook

Pros

- Benefits are fair to the market with some great offerings (e.g., adoption assistance, back up daycare days) - Flexibility for exempt employees - Fair salary - The addition of Veteran's Day and Juneteenth as holidays

Cons

- The new CEO and leadership team prioritize profits over all else. In the past we have emphasized wanting to be a Best Place to Work, but all that has changed in the past 18 months. The CEO is ramming forward with change after change that has completely dismantled the culture of what this company once was. Nearly everyone is unhappy and neither the CEO or Board is doing anything to right the ship. - Many benefits we once had are being stripped away one by one (e.g., ability to have remote positions, very little ways to reward employees outside of their basic salary, no offsite meetings except for executive level) - Return to office by miles. 50 miles in Indiana vs. 50 miles around Boston are VERY different commutes. - A lack of leadership. True leaders inspire those who follow to do great things. Our c-suite has inspired a dictatorship that is slowly permeating into all levels.

Viewing 16 - 18 of 10,083 Reviews

Glassdoor has 11,365 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.