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Liberty Mutual Insurance

Engaged Employer

No longer what it once was - Talent Partner Liberty Mutual Insurance Employee Review

2.0
Jun 27, 2024
Recommend
CEO approval
Business Outlook

Pros

- Benefits are fair to the market with some great offerings (e.g., adoption assistance, back up daycare days) - Flexibility for exempt employees - Fair salary - The addition of Veteran's Day and Juneteenth as holidays

Cons

- The new CEO and leadership team prioritize profits over all else. In the past we have emphasized wanting to be a Best Place to Work, but all that has changed in the past 18 months. The CEO is ramming forward with change after change that has completely dismantled the culture of what this company once was. Nearly everyone is unhappy and neither the CEO or Board is doing anything to right the ship. - Many benefits we once had are being stripped away one by one (e.g., ability to have remote positions, very little ways to reward employees outside of their basic salary, no offsite meetings except for executive level) - Return to office by miles. 50 miles in Indiana vs. 50 miles around Boston are VERY different commutes. - A lack of leadership. True leaders inspire those who follow to do great things. Our c-suite has inspired a dictatorship that is slowly permeating into all levels.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work culture Flexible schedule No overtime Good career opportunities

Cons

If working a technical position, they pay less than average

1.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

time off, paid holidays, retirement benefits

Cons

absolutely horrific work environment. Toxic culture and leadership. they are purposely underpaying homeowners claims. Guess they figure for the few that might go to appraisal or suit, they are still ahead of the game. Really sad state to see what the company has become. They at one time strongly believed in paying what is owed and making people whole again. That has all been tossed aside under the current CEO. Absolute disgrace and unethical behavior

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