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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,102 total reviews)
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Tim Sweeney

65% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
2.0
Feb 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Salary, FTO, Benefits, Helping Older Clients

Cons

Literally Everything Else you can think of. It is the stereotypical corporate culture were as one of the people said directly to me, "she gets what she wants because she knows the right people...." in the tampa florida office.

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Liberty Mutual Insurance Response
8y
We're sorry to read about your experience. If you feel you've observed unfair behavior, you may want to call our Compliance Helpline for guidance. Feedback helps us to improve, so thank you for sharing.
1.0
Feb 10, 2018

Constant Change

Recommend
CEO approval
Business Outlook

Pros

Maternity and paternity leave is amazing. vacation time, increase bereavement and most benefits in general are also average or better.

Cons

Too much cultural variance between SBUs. So much change that there is a loss of identity and middle to upper management is too disconnected from what’s actually happening on the front line...fear, manipulation, bullying, deceit...you will lose all your top performers and keep all the negative if you don’t pay attention.

1.0
Feb 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Flexible shift start times arrive anywhere between 7:30 am and 9:00 am Well known company Work from home Supposedly we get a pension. Immediate 8 weeks of STD upon hire 20 days bereavement if your spouse or child dies. 3 days for everyone else still.

Cons

No bank of sick days provided. Required to use your vacation days. Accrue 1.5 days a month in most job levels (grades). Favoritism is a big thing with this company. HR is of no help. You’ll create a case and never hear from anyone. There is also a lot of racial tensions in a particular office. A woman who was with the company was passed up by someone who was here for a year and only had supervisory experience for a specialist claims position. Health insurance at Liberty Mutual is terrible now. United Healthcare CDHP option with $3,000 deductible for families and $1,500 deductible for individuals and prescriptions are out of pocket as well until that deductible is met. FSA is gone. Only have the HSA now. You would think an “insurance” company would offer a superior insurance product at the least. Dental is ok with $2,000 yearly max and vision is ok. They also took away the incentives (money) for having good fitness, getting a check up and doing healthy activities.. Now it’s contests that have yet to be announced how to even sign up for.

Viewing 316 - 318 of 10,102 Reviews

Glassdoor has 11,387 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.