Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (296) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (143) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 475 reviews)); "Awesome culture and great people to work with" ((in 338 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 251 reviews)); "Great travel benefits and day one 401K contributions" ((in 188 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 187 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 561 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 547 reviews)); "Long hours and underinvestment in some properties" ((in 422 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 379 reviews)); "Managers were bad at communicating with each other and satff." ((in 156 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

Hilton reviews

Compare reviews

3.9

75% would recommend to a friend

(11,499 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,499 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

1.0

Jun 15, 2008

Honesty about Hampton Inn & Suites in Alabama.

Font desk associate

Recommend

CEO approval

Business Outlook

Pros

When I first started at the hotel, I thought it would be an opportunity to get my foot in the door with a Hilton affiliated property, while putting time in and hopefully managing a hotel of my own in the future. I love some of the people that I work with, they are really great people, but in the other hand it is hard when when it seems like the blind leadin the blind.

Cons

1.) turnover is high 2.) pay is low 3.) professionalism is low all of the well trained good people are leaving. That is a major problem. People are unhappy because they work hard and make so little. Management is unprofessional in how they deal with associates and business in general. Intervention is needed, before they palce falls apart from the inside out.

5.0

Jun 13, 2008

Hilton Hotels

Assistant general manager

Recommend

CEO approval

Business Outlook

Pros

Opportunity for advancement by direct supervisors and the PATH

Cons

Lots of paperwork because it used to be a public company

4.0

Jun 13, 2008

Hilton IT review.

Lead programmer analyst

Recommend

CEO approval

Business Outlook

Pros

- The blackstone acqusition. Yes, that's right. So far they've gotten rid of a lot of deadweight. A SVP with no direct reports. Yea, that was a good idea! - Most groups are laid back yet still deliver. - It's the best IT shop in town all things considered. AutoZone? IT cesspit. FedEx? Bureaucratic nightmare.

Cons

- Ad hoc is the name of the game. No standards, at all, anywhere. That means no coding standards, technology standards, process standards, interface standards. None, at all. It's not uncommon to have a single department maintain multiple systems that do the same thing. - Every director and higher (save about 2) is clueless about technology. That's not necessarily bad in and of itself, but they think that they know what they're doing and make decisions based upon that false sense of expertise. That's the bad part!

Viewing 11491 - 11493 of 11,499 Reviews

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