Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (296) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (143) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 475 reviews)); "Awesome culture and great people to work with" ((in 338 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 251 reviews)); "Great travel benefits and day one 401K contributions" ((in 188 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 187 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 561 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 547 reviews)); "Long hours and underinvestment in some properties" ((in 422 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 379 reviews)); "Managers were bad at communicating with each other and satff." ((in 156 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

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Hilton

Hilton reviews

3.9

75% would recommend to a friend

(11,499 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,499 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

5.0

Jun 13, 2008

Hilton as a career?

Department manager

Recommend

CEO approval

Business Outlook

Pros

Eager to develop a competent and strong team member base.

Cons

Some hotels are too big to be noticed in.

2.0

Jun 12, 2008

Cooking for Hilton International

Not a current employee

Recommend

CEO approval

Business Outlook

Pros

By staying ahead of the curve in pay scale overall they are able to attract some of the more talented chef's in the city. Unfortunately this is minor with the infighting that goes on.

Cons

If you enjoy the idea of working in a very internally politicized job, then this would be the place for you. Infighting over the few available promotions changed a possibly great job into a drudge. Add in the separate pay scales for local and foreign workers, a remnant of a bygone era when foriegn talent wouldn't come to a communist country and you have a recipe for dissatisfaction.

2.0

Jun 11, 2008

Sadly not what is used to be. The Hilton name is what left!

Department manager

Recommend

CEO approval

Business Outlook

Pros

There is a good chance to advance because managers are running away! 401k.

Cons

Turnover. Talents fly away to competence. Poor management quality since Blackstone take over. Sad HR management. Not a place to feel proud to work for it anymore. Workforce reduction so severe that there is no even a chance to take time off for management or employees but property is doing the number$!

Viewing 11494 - 11496 of 11,499 Reviews

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Hilton

Hilton reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Hilton as a career?

Cooking for Hilton International

Sadly not what is used to be. The Hilton name is what left!

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