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      Computacenter

      Engaged Employer

      Computacenter First Line Support Engineer reviews

      3.1

      39% would recommend to a friend

      (42 total reviews)
      avatar

      Mike Norris

      83% approve of CEO

      29% positive business outlook

      Ratings by demographic groups

      First Line Support Engineer employees have rated Computacenter with 3.1 out of 5 stars, based on 42 company reviews on Glassdoor. This indicates that most First Line Support Engineer professionals have a good working experience there. Computacenter is rated in line with the average (within 1 standard deviation) by First Line Support Engineer professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      42 reviews
      3.0
      Feb 29, 2016

      Just for making experience

      First line analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Modern and international atmosphere, plus there's tendence to get young people both on staff and management. Cafeteria and transport benefits included.

      Cons

      Very low competence within IT, this lead to unorganization and lack of trust. Low salary compared to other companies in Hungary, people keep coming and going. Very routinary job.

      5.0
      Jan 13, 2016

      Good experience overall

      First line analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Learn on the go. Mostly well educated and sympathic collegues.

      Cons

      Some French users' attitude. Lack of information and procedures. Trainings remain obsolete though

      2.0
      Oct 26, 2015

      Amateur Management killed Computacenter...

      First line analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very Large Company with many Specialists, Large Client Base. It used to have a good team vibe among the teams, with many events organised by the team. There used to be lots of skilled people there and it wasn't long before you were dealing with many complex issues.

      Cons

      This changed when Management starting "cutting down" to make the desks more efficient because they calculated everyone lateness for the year and decided they wanted this time back. 1second after the 60minutes of lunch would be "late". It killed the morale pretty quickly. all the good people started moving away from the company and a vacuum was formed sucking in anyone who could speak on the phone. suddenly the 'GSD' became a non-technical IT Desk further ruining the customer support. that took so long to build focusing on SLA'S and not on it's staff. The company is run by middle managers with a Who-You-Know sort of job promotion... If you want to escalate in this company you need to friends with management and expect to be fired or overworked if you don't get on with your manager

      Viewing 37 - 39 of 42 Reviews
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      Computacenter reviewsComputacenter First Line Support Engineer reviews

      Glassdoor has 2,272 Computacenter reviews submitted anonymously by Computacenter employees. Read employee reviews and ratings on Glassdoor to decide if Computacenter is right for you.