Computacenter First Line Support Engineer reviews

3.1

39% would recommend to a friend

(42 total reviews)
avatar

Mike Norris

83% approve of CEO

29% positive business outlook

First Line Support Engineer employees have rated Computacenter with 3.1 out of 5 stars, based on 42 company reviews on Glassdoor. This indicates that most First Line Support Engineer professionals have a good working experience there. Computacenter is rated in line with the average (within 1 standard deviation) by First Line Support Engineer professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

42 reviews
1.0
Nov 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Other people in your team are likely to feel the same as you.

Cons

Terrible management, very clicky, you can work your absolute socks off but if you’re not friends with someone in management you’re not getting the job. They have a system called winning together to rate yourself over the past 12 months and if the manager agrees you are performing well you will get a minute pay rise ( they usually find some reason or another not to give people even that, using excuses such as changing roles therefore not being eligible) They will ask you to step up and cover/manage a team but there will be no pay rise or job title change. They cut heads all of the time to save their money but when asking for overtime they say there is no budget even though your short staffed due to them being selfish. They work people to the bone and expect them to still achieve 100% quality checks. Pay is less than any other company for the same role. They will promise you the world and not give you it.

4.0
Feb 18, 2019

Being a First Line Analyst

Recommend
CEO approval
Business Outlook

Pros

really good team, flexibility, nice environment

Cons

your 'conditions' (work life balance, team atmosphare etc) are really depending on which customer are you supporting

Viewing 31 - 33 of 42 Reviews

Glassdoor has 2,272 Computacenter reviews submitted anonymously by Computacenter employees. Read employee reviews and ratings on Glassdoor to decide if Computacenter is right for you.