Booking.com reviews

4.1

80% would recommend to a friend

(7,584 total reviews)
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Glenn Fogel

71% approve of CEO

68% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,584 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
4.0
Dec 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Possibility of a career Supportative Time off Benefits Salary

Cons

Management does not communicate clearly, but I guess it is an issue in the majority of the workplaces Difficult to get holidays

1.0
Nov 27, 2018

If your face doesnt fit you're out.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free cereal, fruit and coffee.

Cons

Spiteful work environment, if you aren't "in" with the main office groups or brown nosing management they single you out despite your quality of work. Breaks were too short Unfair and unflexible shifts. No bonus despite a requirement to sell excess cover They will find any reason to dismiss ypu in your probation period and carry it through despite even HR disagreeing with the decision. Sickness policy is a joke. Baja required as of day one and 50% pay.

1.0
Jun 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Higher salary than any other customer service in town, free food, free parties one Friday per month

Cons

Arrogant management, acting to be cool but don't caring at all about employees. Overstressing with targets that are never good, even if achieved or exceded, there's always a "you need to improve in something". Meritocracy doesn't exist in Booking.com Barcelona office. Only the ones connected to management grow. This makes the most efficient and positive agents become frustrated. And that's the feeling in the office. People that stay, don't leave the job because of the good salary, but very frustrated by incompetent management.

Viewing 10 - 12 of 7,584 Reviews

Glassdoor has 9,126 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.