Booking.com reviews

4.1

80% would recommend to a friend

(7,582 total reviews)
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Glenn Fogel

71% approve of CEO

68% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,582 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1d
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
4.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

learning about scaling learning about A/B testing good innovation environment

Cons

lack of quality mindset lack of common and shared knowledge disjoint teams

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Booking.com Response
1d
Hi, thank you for sharing your experience with us. We're pleased to hear you've found value in our A/B testing culture and innovation environment. Your feedback on knowledge sharing and cross-team alignment is noted — we believe that collaboration and shared ownership are key to quality, and this is an area we're continuously working to improve. We'd encourage you to raise these observations with your manager or team lead to help drive the changes you'd like to see. The Booking.com team
5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, nice management team and colleagues

Cons

Can be busy during peak times

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Booking.com Response
1d
Hi, thank you for the kind words! We're delighted to hear that you feel supported by your management team and that you enjoy your colleagues. Peak periods are indeed demanding in our industry, and we truly appreciate the dedication of our Customer Service team during those times. Thank you for being part of the Booking.com family! The Booking.com team
Viewing 1 - 3 of 7,582 Reviews

Glassdoor has 9,124 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.