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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      4.1

      80% would recommend to a friend

      (7,584 total reviews)
      avatar

      Glenn Fogel

      71% approve of CEO

      68% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.3

      Work/Life balance

      4.2

      Compensation and benefits

      4.1

      Culture & values

      3.5

      Senior management

      3.5

      Career opportunities

      Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,584 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      2.0
      Jun 4, 2022

      Extremely disappointed

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Been working for booking for a couple of years. It used to offer good compensation, good working conditions. Since COVID the company stopped caring about their employees and sold the CS department to external company.

      Cons

      Same salary for a couple of years - not competitive any more in times of high inflation. No management support. An employee being just another number in their stats.

      1.0
      Jun 2, 2022

      Sold staff

      Custimer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There was a feeling of opportunity, our departments were important to the business and we had a voice

      Cons

      CEO sold CS sites to an outsource company, lack of trust now for anything said

      1.0
      Mar 15, 2021

      Joke

      Cs partner specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no benefits work here so I can not mention any.

      Cons

      Very stressful workplace. Leaders and team leaders mostly are not professional with no study backgrounds overall leadership is not professional. No promotions. No benefits that were promised at hiring. Treat employees as children, very embarrassing. There is no real help in case of mental health danger.

      Viewing 34 - 36 of 7,584 Reviews
      Related searches: Booking.com jobs | Booking.com salaries | Booking.com benefits | Booking.com interviews | Booking.com conversations
      ReviewsBooking.com reviews

      Glassdoor has 9,126 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.