Tripadvisor reviews

3.5

51% would recommend to a friend

(1,366 total reviews)
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Matt Goldberg

25% approve of CEO

22% positive business outlook

Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,366 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Aug 14, 2017

Wouldn't Recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free Lunch Quality Engineering Teams Shuttles from greenline

Cons

Erratic management driven by latest shiny object Lip service to "no jerk" rule Suburbs

1.0
Jun 16, 2022

Terrible place to work

Recommend
CEO approval
Business Outlook

Pros

- As a manager I had decent pay - Big company so it is a recognizable name on your resume

Cons

- Upper management ALWAYS had a hidden agenda and were dishonest, they would have company All Hands but would never actually address issues. It was more of just a ploy to make it seem like a positive place to work - Changed commission structure constantly without communicating it to me first, then would make an announcement to reps that would negatively effect them. I would have to do damage control and they would be unresponsive about it and not address it again at all. Multiple times I was told by the sales director "This change is final, they just need to deal with it" - Any time they made a change they never gave a clear reason as to why they made a change, which in return made everyone much more skeptical - It was very clear they didn't want to pay reps for over achieving - No career growth path at all

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Tripadvisor Response
3y
Thank you for taking the time to share your feedback with us, we appreciate both positive and constructive comments from our alumni. It is concerning to hear your comments regarding management, because as a member of management you were part of a team that practiced open and honest communication, and as you know, transparency is one of our core values. This applies to all aspects of the work we do, and we provide avenues for all employees to share their concerns. We wish you the best in your new endeavor.
3.0
Sep 12, 2020

Company was fighting an uphill battle before Covid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked with some truly great people at Tripadvisor. The Tripadvisor brand is recognized globally. You will see the stickers everywhere you travel. The company and its employees are well-regarded, particularly in the Boston area. It's a solid logo to have on your resume and you'll get lots of interest from recruiters trying to poach you away.

Cons

Tripadvisor is operating a fatiguing business model on outdated tech. The company is late to the game when it comes to capitalizing on their massive amounts of review and user preference data to build a better experience for travelers. As a result, site traffic and revenue have declined. Tripadvisor blames Google for its declining traffic, and while Google has certainly had an impact, the truth is, Tripadvisor has failed innovate and create a compelling reason for travelers to use the site. Instead of focusing on features that would add value for the traveler, the company has doubled down on building more advertising into the site. This isn't a strategy for growth. This is a strategy for milking ever cent out of a declining audience that will eventually slow to a trickle.

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Tripadvisor Response
5y
Thank you for taking the time to share your candid feedback. We appreciate that you highlighted the strength of our people, for it really is our employees that make Tripadvisor a great place to work. During this period of transition, all of our leaders, including Steve, are doing their best to remain transparent. They’re working together across all areas of the business to create a strategy that considers the needs of the business as well as the needs of our employees.
Viewing 97 - 99 of 1,366 Reviews

Glassdoor has 1,686 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.